SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Forum Posts

5G accessibility

Hi,I wanted to know why my 5G isn’t working. I have an iPhone 12 pro Max and an EE sim with over 100mb on it and I am in an area that has 5G coverage however I cannot get connected to 5G please help 

I lost my SIM card

Hello all I still on my holiday abroad and I lost my SIM card:/I put it in a safe place but I am not sure how it was missed! I can’t call EE from my phone. I couldn’t find chat online. I also don’t want them to send a new one. I just wanted the same ...

Sunmkb by Visitor
  • 336 Views
  • 1 replies
  • 1 Helpful

Resolved! PAC

Hi,  I recently purchased a new sim from EE and gave EE my PAC from my old provider. My question is should I wait for the whole transfer to be complete ? Or can I put the new EE sim into my phone and the number will just change? Or if put the my old ...

Resolved! Sim Size?

What size sim cards get sent out when I order a new plan?Is it one of those multi size cards?

Replacement SIM card

I have been to the local EE shop and they advised me I need a new SIM card and gave me a number, but this does not give any options for replacement SIM cards and doesn't recognise my mobile number (I was an Orange customer)

My bt number still not ported across

Yes sir it will be done by midnight that was last Friday? this Monday, This Tuesday, now it’s Wednesday guess what? It’s still not happened yes they’re polite but come on this is terrible service. 

Millsees by Explorer
  • 332 Views
  • 1 replies
  • 0 Helpful

PAC code not recognised

Hi, I transferred three BT contracts over to EE on the weekend. The BT adviser gave me three PAC codes for use with our new EE SIM cards. All three PAC codes are not being recognised in the transfer process. Any advice please.