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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Not recognising my SIM

Over the last two weeks I was getting cut off mid call. Was unsure if it was mine/other caller?The past 24 hours my SIM is not being recognised. Can't receive/make calls, only uses Wi-fi so can't use it out and about.Cache is cleared, diagnostic test...

Murt27 by • Investigator
  • 409 Views
  • 1 replies
  • 0 Helpful

Resolved! PUK blocked

Hi, can anyone be of help? Tried my pin to access my phone several times and got locked out now I'm searching for one PUK to access my phone.

Femi22 by • Visitor
  • 501 Views
  • 1 replies
  • 1 Helpful

Sim card

Hello. Today I received a sim card for which I paid £ 20. Unfortunately, there is £ 0 on the card and I cannot activate the card in the application. It types in serial number etc but nothing helps

EwaP by • Visitor
  • 385 Views
  • 1 replies
  • 0 Helpful

Sim delivery

I bought a sim only contract on Tuesday night via online. I need this sim before Sunday. Is it possible to get my sim before Sunday?  If it’s not possible,  can I cancel the order? 

Shah21 by • Visitor
  • 476 Views
  • 1 replies
  • 0 Helpful

SIM not delivered

I ordered a replacement nano SIM to fit my new device (old one had a micro SIM). I received a confirmation email saying it would be here in 2 days but it still hasn't arrived. Is there a chat option so I can message someone to chase this up? I dont w...

C-J-T by • Explorer
  • 886 Views
  • 8 replies
  • 0 Helpful

Resolved! PUK code

I have recently upgraded and all of a sudden my phone won’t let me ring out and wants my PUK code

juls50 by • Visitor
  • 620 Views
  • 1 replies
  • 2 Helpful

Changing eSIM to Physical SIM card

I bought a new Iphone 14 pro and didnt know you could convert your SIM card to an eSIM and obviously done that, but when i went into settings i deleted the eSIM and now i have to go and get a new SIM card. my question is can i still keep my old phone...

Additional Line

HiI have ordered via WEB an additional line for my family. Is this line with a new number? I have ordered an additional line with an additional number. The SIM will be delivered via free delivery, when I can I know an additional number? (Don't show i...

KS92 by • Explorer
  • 533 Views
  • 1 replies
  • 2 Helpful
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