SIM cards & Porting

Resolved! in the process of migrating to ee, but no service on new sim

in the process of migrating to EE from BT, new phone and sim have arrived but phone advises no service. Is this normal as i was advised it could take 24hrs,also tried another phone with sim same message?

Missing sim

My father in law has lost his phone and I ordered a replacement EE sim on 14th May. He says it hasn’t arrived. I cannot access online chat, he has no mobile phone so I am struggling to see where I can contact EE to tell them the sim hasn’t arrived! D...

Lost phone while on holiday: Can replacement sim be delivered abroad?

Lost phone while on holidays in Greece. Sim card deactivated and looking for a replacement card. I will not be in the UK for another couple of months. Does anyone know if I could get the replacement sim posted to an address in Greece? If that is not ...

Resolved! Lost phone Australia.

Hi guys thanks in advance if anyone can help, really panicking. Lost my phone at the weekend and im currently in Australia until September. I was due an upgrade in August so if I upgrade early through the website I can just get it delivered to my hom...

Re: Where’s my new SIM?

I have ordered a new Sim too a week ago on 17/05 and i have not received it till now. Could you please look into it. Its under **********. Thanks [mod edit: please don't post personal details on the forum]

Can I put my superdrug SIM card which I pay monthly into a we contract phone?

Hey everyone I am currently paying monthly for my SIM card which is with super drug however I'm interested in getting a contract phone, if I get one and put my SIM into it will I still pay monthly for my superdrug one and get the benefits from that?

PAC when service has been cancelled

HiI ended my contract with EE around 30 days ago but at the time I was not asked whether I wanted to port my number. Today, I have found out that my contract has been cancelled and PAC number has not been sent to me. I would like to keep my number, i...

Resolved! Sim card deactivated

I am currently in the UAE and found out my sim is deactivated, cannot send out nor receive calls and etc. Is there anyway we could reactivate the sim again please? Mobile number is +xxxxxxxxxxxx [Mod edit: Please do not post phone numbers on the pu...

Old Number Showing on Phone after Port

I recently ported my old mobile number to replace my EE mobile number, the porting of the number worked as expected but there are still remains of my old mobile number on my mobile phone Galaxy S22 Ultra. If i go to contacts for myself it's showing b...

Resolved! 2 sim cards on one account?

Hi, I have an EE pay monthly account, would it be at all possible to add a second sim card to this account for my elderly mother who currently does not have an account/sim card Thanks