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Hello

Aishaa25
Explorer

‎27-12-2022 06:06 AM

I want to turn my sim into E sim 

0 Helpful
3 REPLIES 3
Aishaa25
Explorer

‎27-12-2022 06:05 AM

 
0 Helpful
Northerner
EE Community Star
EE Community Star

‎27-12-2022 07:09 AM

Hi @Aishaa25 

Please read this EE guide: 

https://ee.co.uk/help/help-new/getting-started-and-upgrading/setting-up-an-esim/what-is-an-esim

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Schockwave
EE Community Star
EE Community Star

‎27-12-2022 11:30 AM

@Aishaa25 , you can only have an E-Sim if on a mobile contract with EE, you cannot have an E-Sim if on pay as you go.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
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