Just joined EE

EmNic
Explorer

Hi there, I have just switched to EE.  Popped my Sim in last night, and gave my PAC code when I ordered the new sim.  My old number isn't working, have I done something wrong?

1 REPLY 1
Christopher_G
EE Community Support Team

Hi @EmNic

Welcome to the community.

Is your old number working on your old network?

The number usually ports across the next working day, plus an extra day for bank holidays. It's likely to be 28th-29th before the number fully ports over.

Chris