Can I cancel a port request?

Pisces03
Explorer

Hi all 

 

I started a port request yesterday, and wondering now can I cancel it, and just keep the number that came with my phone? 

 

Thanks 

   

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@Pisces03   you’ll have to call customer service on 150 to see if it can be stopped You’ll also need to contact your old network if your make sure your contract with them is terminated.    Call EE first though.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

@Chris_B 

 

I have tried to call a few times, andcan't get through. Was just hoping maybe there was a quicker way?

 

Thanks though  t t