Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
  • 1328 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 1763 Views
  • 7 replies
  • 10 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 26306 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 14018 Views
  • 0 replies
  • 6 Helpful

Data transfer to new SIM

OK, so I lost my phone with my PAYG SIM card inside, and have since bought a new SIM to use in my old phone, which used to also house the now lost SIM. Is there a way to transfer my 57GB of data to my new SIM, or am I starting fresh?Also, every time ...

can't send text messages

i've changed the message center to +44 7958 879879i've tried texting myself and it goes through i'm on pay as you go as using ee is temporary. my balance says my last purchase was a £10 pack. everything is fine apart from my text messages not sending...

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haechan by Investigator
  • 697 Views
  • 6 replies
  • 0 Helpful

Resolved! Switching pack

Hi, I am trying to change my pay as you go pack. I got mine a while ago and there are better deals now.I have texted 150 with ‘PACK15’ and it has come back asking me to pay for it now. I currently have a 30 day pack running which is from the older de...

ddgym by Investigator
  • 429 Views
  • 1 replies
  • 0 Helpful

Resolved! EU roaming on iPad

Hi everyone, I’m currently on holiday in the EU, I have a pay as you go data sim in my iPad preloaded with 120gb which I buy every year. Last year this worked no problem but I see ee have changed their rules and I must now pay £10 to use data for the...

Oscarr by Visitor
  • 536 Views
  • 1 replies
  • 2 Helpful

Resolved! Credit top up

I have recently added £15 to my SIM card to top up my credit. However it hasn’t given me anything. My credit is £15 but I have no data, minutes or texts. how can I get another package without payment another £15? Thanks