Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
  • 1625 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 2315 Views
  • 7 replies
  • 10 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 27072 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 14364 Views
  • 0 replies
  • 6 Helpful

Top up

Why did it top up £15 when I cancelled my £10 subscription before the deadline and is it possible to have my money refunded 

Dea_vhs by Visitor
  • 345 Views
  • 1 replies
  • 0 Helpful

Resolved! Unlimited plan

Do we have unlimited call and data plan for prepaid ee SIM number 

NayanaG by Visitor
  • 445 Views
  • 1 replies
  • 0 Helpful

Resolved! Phone number expired

Am calling or texting to 159 for recharge but its not working it says phone number expired. I want to topup my balance i have already purchased voucher of 10pounds.

Resolved! Request for payment

I received a request to pay for a rolled over subscription pack, which I had Stopped. For starters I only use a 10gbp pack when in uk, the request asked for 27 quid as outstanding I believe this is a scam. Where do I report scams with EE

Robin696 by Visitor
  • 359 Views
  • 1 replies
  • 0 Helpful