Pay as you go

Understanding Pay As You Go Hibernation – and how to keep your number active

If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...

bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Resolved! Re: Roaming

Thanks for the detailed update. Sorry if I'm asking an obvious question, but were you saying that PAYG contracts will not be charged the £2.29/day?Thanks again.

I keep getting used all data prompts but still have a balance

I keep getting an SMS that I have used all my data .. to start a new pack etc. But if I ask for a balance I have 2.6gb remaining.

Resolved! Top up

Resolved! Getting locked out

I have a pay-as-you-go that I ony use for very occasional calls and to register for things (everything needs a mobile phone). Sometimes I get locked out because I haven't used it for ages. I'm scared of losing the number as loads of services (NHS,...

Re: Hi 👋

hi I would like to change back to my normal credit piz thank you alister ****** [mod edit: please don't post personal details on the forum]

Resolved! Is this legit?

Hi there I got a message and I want to check it is legitHi, EE here. Grab this amazing add-on offer: Unlimited data, minutes and texts for just £2 for 2 days. And the best bit, you can renew it as many times as you like until the offer ends at midnig...

Pay

I wanted to buy internet for £20 50giga using the application and cards. And it took £20 from my bank account for 8G how do I fix it?

Pay As You Go SIM Safe Search

I visited an EE store today in order to buy a Pay As you go Sim for my TP Link Mifi . I asked the shop assistant to remove any age related restrictions on my sim/account. I am now using the SIM but Safe Search is enabled and can not be changed on my...

Changing subscription packs

Will I loose all my current boosts if I change pack?

Resolved! Pack not renewed

I topped up my pack not renewed