Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 13759 Views
  • 7 replies
  • 9 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 9428 Views
  • 0 replies
  • 6 Helpful

New pay as you go packs

We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers.       Our packs last up to 30 days and pay as you go customers benefit from:   Pack Name...

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LAURA_MCW by Former EE Community Manager
  • 39547 Views
  • 27 replies
  • 21 Helpful

top up on date that my payg runs out

All this put all the details for ee to continue to money for top up on date that my payg runs out went to the page typed in card details it said excepted then when I was coming off the page it they were down or err,I'm useless at on line this how do ...

Leon212 by Visitor
  • 277 Views
  • 1 replies
  • 1 Helpful

I can't switch the package

tell me how to switch the package. I replenished my account with a voucher for 30 pounds and bought a package for 100 gigabytes, but when sending a message to number 150 with the text NOW, nothing happens now.

PAYG data SIM usage unavailable

Hi, I have just had to buy a new 12 month data SIM because the old one deactivated after 6 months and now I am unable to access the data usage page (it says it is forbidden), can't register the sim on the website (it simply does not accept registrati...

Ff15 by Explorer
  • 440 Views
  • 3 replies
  • 0 Helpful

Resolved! Data

Hi. Already for a couple of days I try to top up mobile data from my ee account. But there I see message like Sorry........I need data to use outside from my house, please help me to buy data

Keep number between top ups

Hi,I don’t live in the UK so just need my phone a few times a year.  How long between top ups before I loose the use of my SIM card and the associated number. I don’t want to have to get a new number on each visit. 

Itredler by Visitor
  • 328 Views
  • 3 replies
  • 3 Helpful

Resolved! Pack!!

Hello, i cant top up i want to make a pack but the website keeps saying theres an error

Tacan16 by Visitor
  • 276 Views
  • 1 replies
  • 0 Helpful