Pay as you go

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Moving to pay monthly plan

Hello,I am EE PAYG customer and trying to go on pay monthly plan. When I try online to get a plan for existing customers and click "log in for details" I get a message that unfortunately Icannot log in and sends me back to the deals page. Otherwise I...

No data

Hi I’ve just put 10 pound on my phone but have no data only credit anyone know why?

Need help to top up

Resolved! Top up via voucher but no any balance of mins or data I got

I top up £10 but I haven’t got free mins or data

Resolved! Top up my phone with voucher

Resolved! I have an old sim card on pay as you HOW DO I REGISTER THE NUMBER?

credit on account

hi I have a 11.15 credit on my account with you i would like to use it to purchase a 10 pound monthly subscription pack

Receiving calls abroad pay as you go

HiIm on a pay as you go contract. I am currently abroad in the EU and I am unable to recieve calls. Do I need to add roaming to receive calls in the EU?Thanks

BOUGHT DAD A 'PHONE FOR THE ELDERLY

Bought a new mobile for Dad which has been designed for the Elderly with big buttons for easier messaging and taking callsHe will hardly use it so was thinking a 'pay as you go' option but cant find anyone locally who sells the code vouchersDecided t...

New SIM

Is it possible to just purchase a new sim card on pay as you go?I'm not changing numbers, just need another SIM.Thanks in anticipation