Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
  • 1782 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 2640 Views
  • 7 replies
  • 10 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 27846 Views
  • 11 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 14539 Views
  • 0 replies
  • 6 Helpful

Resolved! Free Boosts Missing

Hello, I’ve been on PAYG for many years and had built up 1.1GB per week of data with free boosts. I’ve checked today and its down to 500MB. I’ve definitely kept up with buying packs. Is this a glitch or have EE done something dirty and limited the nu...

Resolved! Charged for listening to erroneous voicemail

Usually my phone (on PAYG) is turned off as I rarely use it, but yesterday I made the mistake of leaving it on and received a (scam?) call, and got charged £2 in total for listening to an unwanted, unsolicited voicemail. I don't understand how this c...

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E voucher

I have £10 e voucher which I have set up on on account it says £10 balance e voucher.its not working.i have no Internet calls etc:

Katb1234 by Visitor
  • 849 Views
  • 3 replies
  • 0 Helpful

Resolved! I cannot receive calls/messages using my credit

Hi,It is almost a week that I cannot receive or make any calls. Same for messages.I topped-up my balance, but I cannot seem to buy a data pack. At the end of the process I always get an error message.Also, I cannot call 150 or send a message to ask f...

linking error

Bought a pay as you go sim, getting a 'linking error', any solutions? Thank you.

Resolved! Payg anonymous top up

Could anyone tell me what should appear on my bank statement when I have made anonymous top up by card on my iPad.  I am querying an item on my statement. Thanks in advance.

Bevb62 by Valued Contributor
  • 6256 Views
  • 1 replies
  • 4 Helpful