Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
  • 732 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 1016 Views
  • 4 replies
  • 10 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 24802 Views
  • 9 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 13414 Views
  • 0 replies
  • 6 Helpful

Add ons missing from account

Hi all,I have pay as you go for ages. It started with £1 a week for 100mb, 10 mins and 10 texts. Over the years I have accumulated a lot of free boosts and now get 1.1gb, 80 mins and 35 texts weekly for £1I have been having some issues with add ons i...

Taarna by Visitor
  • 347 Views
  • 1 replies
  • 0 Helpful

Resolved! Sim not working

I brought a pay as you go sim. Applied to have it ported to my old number. But I have full signal shows 4G but I can’t text call or use internet can’t even call 150. I have gone to activate sim page says there is something wrong call 150 but I can’t....

Stevenew by Investigator
  • 461 Views
  • 9 replies
  • 2 Helpful

Zero data

New payg customer. £15 bundle should show 25gb. App shows zero. Any idea why. registered today. 

Becd1234 by Visitor
  • 271 Views
  • 1 replies
  • 0 Helpful

Pack

I want to subscribe to 50 gb but I could not, could you please guide me?

Issam623 by Visitor
  • 267 Views
  • 1 replies
  • 0 Helpful

subscription packs

Hi just wonderimg if someone could advise please, i recently gotten 2 EE sims both orderes seperatly online one for my son and one for my daughter, both sims have arrived and successfully ported over old numbers etc, when purchasing i went for the £1...

Resolved! Need more cost-effective calls

I seem to be topping up weekly and I am 'lost' as to what I can choose for my needs. I have just had a new basic phone after using a 30 year-old Nokia. What top up should I buy? I do not use my phone for internet, occasionally text but primarily use ...

beajay by Visitor
  • 324 Views
  • 1 replies
  • 2 Helpful

New sim problems

@Everyone Hello i brought a new sim card today and ove added 15 pounds credit. It states I have 15 on my account when I text balance to 150 but on my ee app it says 4 pence I've not used the sim card for anything yet so it couldn't of used the credit...

Resolved! Free boost questions

Hi there when I get a free boost does it stay on my account for future months or does it expire after it has been used  

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ch1121 by Established Contributor
  • 357 Views
  • 1 replies
  • 0 Helpful

Birmingham

Я хотел бы отказаться от своего тарифного плана за 10 фунтов, где 8 гб интернета и 500 минут звонков , на пакет 125 Гб интернета со скоростью 100 МГБ Здравствуйте и безлимитные звонки и сообщения.

Max26871 by Visitor
  • 613 Views
  • 8 replies
  • 2 Helpful

4gee top up

Having a nightmare topping up mobile broadband. Managed to add funds but can’t activate top up as I need mobile data to do so! So frustrating. App isn’t working and I’m going around in circles.