Pay as you go

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Query

Have monthly PAYE data pack. Added £5 to purchase additional 1g data. Sending BALto 150 simply confirms the remaining data balance of my pack...no mention of extra 1g data bought. Where can I find the total data balance available please

Would like to watch porn

@Would like my 18 lock took off plz

Resolved! Hi

I have a 125 g package and it was expired yesterday i would like to take an unlimited data how i can?

Top up

Hi I’ve just topped up with £20 credit on to my number. Im trying to now by the subscription pack with this credit but won’t let me. Can you help thanks

Pay taken out

Money has been taken out of my bank account when I didn’t purchase anything

Resolved! Top up

Resolved! Upgrade

Hello my dad phoned up yesterday as he's the account holder to this phone. He wanted this phone to be in my name so I can just pay the bill instead of transferring money to him, I got told that the details would change and it will be my email which i...

Mobile billing

Fix mobile billing

Resolved! Gigabites

Compro el paquete de 15 libras pero solo me dan 15 gigabites y no 25 gigabites como ofrecen a través de la línea 150

Data pack not working

I purchased a £15 bundle on a pay and go EE SIM card. Despite paying for the pack and my EE account showing that I have the data available to use until 14th august, it will not work. It did initially work for a few hours but then it just stopped work...