If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I done my top up why the pakage updated automatically
I thought if my PAYG monthly pack started before July 2021 I wouldn’t have to buy roaming at £2.50 for 24 hours or £10 for 7 days - I’m here for 3 weeks on have lots of data available
Hello,I have an EE sim card that I ordered a couple of years back. At the moment I am living outside of the UK and I am not using my UK phone number.However, I have plans on returning to the UK (in a year or two) and I would like to keep my phone num...
Hello I want to cancel my subscription but not for this month, I want to remove my card so I’m not charged next month
Hi, I cannot use data after I already top up credit.What happened with my account?
I am travelling to EU countries for 12 days tomorrow.I have a credit of £3.5 in my pay as you go subscription pack(£10) which is due to renew on 2 Oct 23 automatically. I want to use roaming data at £2.5 per day on my travelling days. What actions sh...
Hello, May I ask a couple of questions please. I have the 1.00 Talk and Text Pack. If I allow the balance to drop to zero, do I lose the Pack? Also, I wish to unlock the phone to add another SIM, again, by doing this will I lose the "Pack"? My main ...
