Pay as you go

Understanding Pay As You Go Hibernation – and how to keep your number active

If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...

bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Resolved! How can I contact EE for help. Email would be the best if possible.

I can't get into my PayPal account as it is trying to send a 2FA to my EE number. My EE nuumber is either paused or disabled. I just added £5 of credit and got a txt saying it was applied. I can't send or receive a txt. Send or receive a call. I trie...

Resolved! Content lock

Can somebody help take me to page take content lock of no credit card pay enough money pay as go

Pay as you go SIM unavailable to link to app

Hi, I just got a Pay as you go SIM card but can't get it linked to my ee app. It always turned out to be "Sorry, ...". Have tried for several times.

Dissappearing credit

I topped my account with 15£ on the 28th of September, and the money was still in my account yesterday morning. It disappeared in the afternoon and my pack still isn't activated. Where has my money gone ? I tried activating the pack while the money ...

Resolved! Mini WiFi Top Up

Hi, please can someone tell me how I top up my mini WiFi. It keeps prompting me for a phone number but I don’t have one. Thanks

Pay as you go

Forum Posts

Understanding Pay As You Go Hibernation – and how to keep your number active

bill

We've upgraded our Data Boosts

Our new Data Add - ons

What’s EE Data Rollover and how do I get it?

Resolved! How can I contact EE for help. Email would be the best if possible.

Resolved! Content lock

Pay as you go SIM unavailable to link to app

Dissappearing credit

Re: Withdraw credit money

Resolved! My subscription will expire today , am unable to recharge my line

Top up barely used mobile

Roaming Packs

Resolved! Topped up my phone but won't let me make any calls PAYG and tells me to top up

Resolved! Mini WiFi Top Up

EE prepaid sim topup or buy another?

how can i cancel my order

Switching from contract to Pay as You Go

Payment

Mobile PAYG topup online payment blocked