Pay as you go

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Receiving calls abroad pay as you go

HiIm on a pay as you go contract. I am currently abroad in the EU and I am unable to recieve calls. Do I need to add roaming to receive calls in the EU?Thanks

BOUGHT DAD A 'PHONE FOR THE ELDERLY

Bought a new mobile for Dad which has been designed for the Elderly with big buttons for easier messaging and taking callsHe will hardly use it so was thinking a 'pay as you go' option but cant find anyone locally who sells the code vouchersDecided t...

New SIM

Is it possible to just purchase a new sim card on pay as you go?I'm not changing numbers, just need another SIM.Thanks in anticipation

Resolved! Regarding my top up

I topped up today first time I wanted the £20 bundle I don't think it's gone on. I charge my phone number because I was in domestic violent realionship I rang ee and has the number turned of it was xxxxxxxxxxxxx I lost data on that ee told me I could...

Unable to test new PAYG SIM in my home

I am using Poco X3 Pro Dual SIM mobile. I have an existing Vodafone SIM and the network signal is very low in my home. I am using wi-fi calling to help. I would like to try EE to see whether it is any better and have received a SIM card and inserted ...

Roam Abroad Pass

Currently on a pay as you go contract and would like to change contracts to take advantage of the Roam Abroad Pass. Am I able to do this? A customer representative said there wasn’t anything available and suggested I buy a Canadian SIM for my travels...

data package for prepaid services

Hi Team, Hope you are doing well. I am looking to purchase data+Calls+SMS Package for me to use. I have my balance of 15 Pound please update if it is possible. Or if it is possible to purchase 1 month contract.

Call charges

UPDATE - sorting this out via customer service messaging. Think my account has got a bit messed up - hence the issues.Hi. I have an EE PAYG card in a spare phone for back up. To keep the card active I phone my other phone and hang up before the call ...

Sim Cancelled Payg

Watch out for EE had my phone number for 3 years and then they randomly cut off my number woke up to sim registration failed called EE customer service the worst service ever they said to me my sim has been cancelled because of in activity but every ...

Resolved! Sim issue

Hello I haven't top up my EE sim from last 10 months as I was out of UK and now I need to travel to UK and I credit my number but now I am unable to use my sim as I tried to call customer service number also it says this service isn't available on th...