Credit refund

Jenixx87 · ‎15-09-2022

Hi so i have gambled quite a lot using pay by mobile and randomly the site has refunded 215 but to my mobile credit i cant find any option to refund and cant get hold of ee does anyone know of a way to get this returned to my bank

XRaySpeX · ‎15-09-2022

PAYG credit is not refundable or transferable, except for the 1st unspent top-up.

PAYG is not the right platform to fund gambling.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Jenixx87 · ‎15-09-2022

So i have to spend 215 credit because they put it on there instead of on my bank card

XRaySpeX · ‎15-09-2022

Many gambling joints won't take credit cards or the credit card provider charges gambling bets as cash advances. They prefer debit cards as the only way to be sure they'll be paid.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Jenixx87 · ‎25-09-2022

I also had a debit card on their site but they refunded all of my deposits back to my payg credit as that was the payment method I used. Is there anyway of having this put back into my account as it is £215 just sitting in my credit that I am not going to use

XRaySpeX · ‎25-09-2022

No.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

chiftikharwarra · ‎28-11-2023

I had a issue. Now I top up 15 pound in my account. I wanna get back in my account

Katie_B · ‎29-11-2023

Good morning @chiftikharwarra.

Are you looking for a refund of your £15 top up?

Pay as you go credit is not refundable.

Speak soon,

Katie