27-11-2023 09:47 PM
I used to have a pay as you go sim I stopped using it months ago and I’ve been told that I’m apparently in debt with you but because I stopped using the sim I don’t have my account number anymore so I don’t know how to pay what it’s saying I owe
27-11-2023 09:52 PM
It's not possible to be in debt on a PAYG SIM. You pay in advance of use.
27-11-2023 10:28 PM
Whom or what has told you that you're in debt?
27-11-2023 10:43 PM
Show us that which is telling you that you are in debt to EE.
28-11-2023 03:46 PM
The credit people because I am on a app which increases my credit score but I’ve only been on pay as you go with EE so it confused me
28-11-2023 04:06 PM
Hi @Alex02xo
Thanks for coming here.
Have you ever had a pay monthly account for mobile or broadband with us?
How long ago was the default in payment?
Leanne.
28-11-2023 09:38 PM
Since 5th august 2021
29-11-2023 09:11 AM
Have you ever had a pay monthly contract or broadband with EE, @Alex02xo?
Chris