Debt

Alex02xo · ‎27-11-2023

I used to have a pay as you go sim I stopped using it months ago and I’ve been told that I’m apparently in debt with you but because I stopped using the sim I don’t have my account number anymore so I don’t know how to pay what it’s saying I owe

XRaySpeX · ‎27-11-2023

It's not possible to be in debt on a PAYG SIM. You pay in advance of use.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

bristolian · ‎27-11-2023

Whom or what has told you that you're in debt?

XRaySpeX · ‎27-11-2023

Show us that which is telling you that you are in debt to EE.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Alex02xo · ‎28-11-2023

The credit people because I am on a app which increases my credit score but I’ve only been on pay as you go with EE so it confused me

Leanne_T · ‎28-11-2023

Hi @Alex02xo

Thanks for coming here.

Have you ever had a pay monthly account for mobile or broadband with us?

How long ago was the default in payment?

Leanne.

Alex02xo · ‎28-11-2023

Since 5th august 2021

Christopher_G · ‎29-11-2023

Have you ever had a pay monthly contract or broadband with EE, @Alex02xo?

Chris