Pay as you go

A place to give pointers and seek advice on using pay as you go.

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bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
  • 2579 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 4429 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 15617 Views
  • 0 replies
  • 6 Helpful

Unable to link my new PAYG sim to account

Hi, I ordered a PAYG sim £10 for 8G pack and received today.When I try to link that to the EE account, it shows below error. Please let me know how to resolve it?And also when I plug in the sim to the phone, it said I don't have any create to make ca...

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jwpayg_w by Investigator
  • 1105 Views
  • 11 replies
  • 3 Helpful

Resolved! Cannot link my 30 days SIM to My EE account

I tried to link up my 30 days SIM to my EE account few times, but unsuccessful.  Error message saying " We're having trouble linking your products" pops up all the time.  I also tried to call the support team hotline, but no body picks up the call.Wh...

Re: Greedy network

Absolute **bleep**!!!! I used a pay as you go SIM for 1 week and **bleep** me sideways, £5 on a local number, next fiver top-up was gone within minutes.... Went back to a pay as you go SIM from O2, £5 lasted literally almost 2 weeks!!! You are a scam...

Resolved! my phone

I have been living abroad and not using my EE Uk phone number.  I have tried topping up on line to reinstate but am not able to do so.

Nicrobe by Visitor
  • 403 Views
  • 1 replies
  • 0 Helpful

Resolved! Re: Roaming

Thanks for the detailed update. Sorry if I'm asking an obvious question, but were you saying that PAYG contracts will not be charged the £2.29/day?Thanks again.

Resolved! Getting locked out

I have a pay-as-you-go that I ony use for very occasional calls and to register for things (everything needs a mobile phone).  Sometimes I get locked out because I haven't used it for ages.   I'm scared of losing the number as loads of services (NHS,...

Re: Hi 👋

hi I would like to change back to my normal credit piz thank you alister ******   [mod edit: please don't post personal details on the forum]