Pay as you go

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Roaming Outside EU but Roam Like Home?

With the introduction of EU roaming charges for PAYG, has there now been some equivalent introduced for outside the EU? Take any non-EU country, e.g. USA, in the Roaming Tool & select PAYG. It gives the > £0 Roaming costs but says this is based on: N...

Resolved! Romaing

Hi, I’m on pay as you go I have a 30 add on pack I just want to now if my phone will work in Mexico or would I have to buy another add on!

Without PAYG

I have 15 £ top op . I can’t activate the Flex plan either the PACK15 . Why I can’t get it. I texted to 150 , step by step but it’s impossible to connect.Can a technician help me?Thank you.

Resolved! Topping Up

I tried to Top Up and the authentication seemed to be blocked, then It said - This content is blocked. Contact the site owner to fix the issue.

Resolved! Top up

I’d like to top up

Calling from abroad

I am currently abroad and I took my phone off airplane mode to check for messages and I inadvertently called a number which was a spam call and the phone was left on for over an hour while I went for breakfast. No conversation took place and when I r...

E-Topup Payment

There have been 2 e top up payments to my son's phone this evening, not made by him or us! His pack renews from my card but these two top ups are in addition to that. Is there any way of checking where they have come from? I'm worried someone has tri...

Top up

Hi , I have had two messages saying I have topped up toe amounts of £10 total £20 it says I did this at 22.00 I have not topped up

Help

4 g didn’t work

Hello I have a problem , I have a new SIM card , she is activated and topup in England , then my friend send me this SIM card in Norway. I see the good network strength 4 g is shoving as well , roaming is on , But enthernet didn work , I can’t call a...