If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Hi there, I ordered a free sim from EE and it came. Now Im a bit stumped as to how to buy the subscription pack I need. Do I need to call EE to get the SIM activated before I can purchase anything? How do I purchase the subscription packs. Am I being...
Title explains it. I got a text on the 25th of august saying it's been a while since I did a chargeable activity. I found out a few days ago my number is in hibernation now. I have topped up, but It wont let me call EE on 150 to get my number out of ...
Hi,I just bought a new SIM card from supermarket. When I want to link the SIM to my EE account in order to top up the balance, I receive the following message:How can I solve this problem?Thank you.Wai
I try to purchase a plan £10, 8gb plan with account credits, but continue to see purchase failed, try later. Suggestions?
I’ve just transferred from a business plan to pay as you go and tried linking my phone number (number didn’t get changed) to my ee account and it comes up with an error. I can’t top up my sim without the number being on an account
Hi i need sim only on my granddaughter phone her number is xxxxxxxxxxxxxxx [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
My sim has not been in use for over a year now , i travelled out of town, i realizedi can no longer make outgoing calls .what can i do about this ? how can i get this fixed?
Hi teamI only top up £10 so that i can use it to buy data plan . Is this possible? I was unable to buy subscription on the app. Its a new sim.
Hi , I can't top up my phone online in the app and I can't by phone too . What I can do??
