11-12-2023 10:32 PM
Good evening, How do I reactivate my out of service number please
thank you
Solved! See the answer below or view the solution in context.
11-12-2023 11:04 PM
Any past life as a pay-monthly phone is immaterial - if it's now PAYG, I would presume it's been hibernated due to non-usage over 6months.
If so, you can reactivate by contacting EE CS providing the last chargeable action was <273 days ago.
11-12-2023 10:51 PM
The answer depends on the reason for your number being out of service. Is it a PAYG phone that's been hibernated for non-usage? A pay-monthly phone suspended for non-payment?
Or something else?
11-12-2023 10:57 PM
It was once a contract and once it was over it became payg
11-12-2023 11:04 PM
Any past life as a pay-monthly phone is immaterial - if it's now PAYG, I would presume it's been hibernated due to non-usage over 6months.
If so, you can reactivate by contacting EE CS providing the last chargeable action was <273 days ago.