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Replacement Top Up Card

atyourservice62
Visitor

‎01-06-2023 04:12 PM

I lost my top up card fro my mobile phone, it's a galaxy J5, any idea how I get a replacement?

0 Helpful
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎01-06-2023 04:36 PM

What do I do if I've lost my E top-up card?

Simply pop into an EE store to pick up another. You'll need to link your new E top-up card to your phone before you next top up.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Josimuddinahmed
Visitor

‎14-12-2023 03:14 PM - last edited on ‎14-12-2023 03:21 PM by EE Community Manager

I need top up card my 

[Mod edit: Please do not post your phone number in this public forum. Thanks]

0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to Josimuddinahmed

‎14-12-2023 03:25 PM

Hi @Josimuddinahmed,

Welcome to the EE Community. 🙂

You can pick up a replacement top up card in any EE Store.

For other ways to top up, please see How to Top-up a Pay As You Go Phone | Mobile Help | EE.

Hope this helps.

James

0 Helpful