If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Is there a pack or topup I can get for 30 days that has unlimited texts calls and data? And if so how can I get it?
Purchased a PAYG 30gb preloaded data sim from Amazon but cannot find anything that says if you can use it in the EU? Can anyone help at all, thanks!
hi there i used to have an international payg ee sim but couldn't top it up so the number was gone so iam looking to buy a new one but not sure if these are the same in different package plz let me know asap
I need to top up paying online
Hi,I purchased the 2.5£ 24h roamimg pack, however, seconds later, it shows that it is active for 23 hours rather than 24h. Regardless of the practical consequences, it doesn’t feel right paying for a 24h service and only getting 23h. I hope Ee is abl...
Hello I'm on pay as you go and I've noticed that I ran out of data and I only had £7.28 so I topped up with £20.00 an add on but I've noticed it now says I have £14.28?! Help I'm confused I should only have £7.28 left
I am on PAYG, have run out of data, need them now, but my pack will renew in 9 days still. How can I start my pack now? I texted NOW - and was asked to purchase a new pack. I texted PACK30, then YES, then TOPUP (as I have £40 credit) . And then it s...
Hello,I will be visiting Italy soon and have been reading up about how to activate roaming alongside my 7 day PAYG pack (which will be on day 4 when I arrive).I plan to topup, disable roaming and disable WiFi calling on my phone before departure.I un...
My daughter and I were travelling in the UK and were recommended to buy 15 pound SIM packs for our phones. We're back now but my wife is about to leave for the UK within the 30 days - can she take one of the SIMs for her phone on her travels or is it...
I submitted an online request for a 'STOP PACK' last month. However, I noticed today that I have been billed 20 pounds for this month's pack. I would like to proceed with canceling this arrangement. Thank you.
