If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers. Our packs last up to 30 days and pay as you go customers benefit from: Pack Name...
Hiyesterday, I have top up for my subscription package but it doesn’t work.when I am logging in to my account it does show my package activation but it doesn’t show my phone number.
Hello,I'm trying to sign up to a subscription pack but "My EE" page just says under Current Pack:System failureWe are currently experiencing difficulties loading this information, please try again laterIs there anything I can do?
I have a pay as you go sim and topped up £30 but it shows only £15 was credited so i’m not sure what happened to the other £15.
I purchased a Pack - Data, phone and text. £10.That left £5 credit.According to my usage I have used .2 Gb of Data - no phone or text usage. Which is correct.However my credit has been reduced to £2.20 (from £5) - I do not understand why? I thought a...
I use PAYG, buying a new pack every month. The money is automatically taken from my debit card. I’m going to New York soon and want to be able to use my data pack in the USA. How do I do this or do I need to buy something else?
Why is it that an error message is always shown everytime I attempt to access subscription packs? Is there other way or purchasing data pack?
Hello, I joined EE yesterday and went with the £15 Subscription Pack that’s gives me 15GBs of data each month. I noticed that EE offers Data Rollover each month and I am just wondering how exactly this works?I could be getting this absolutely wrong b...
Why haven't my pack renewed
