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Continual Orange Light

Anyone else get the continual flashing orange light on the router?Openreach confirm no issues their end. 6th day straight with no internet EE accept fault but issue is still ongoing.Have to complete the following. turn off router - turn off openreach...

Alzyaman by • Valued Contributor
  • 538 Views
  • 46 replies
  • 20 Helpful

Payment system not working

I have been trying to pay my bill for several days now and keep getting an error message saying payment declined? There are funds in my account and I have contacted the bank who have stated there is no issue with my account, I have tried to pay via t...

Resolved! Scam email?

Hi, I’ve received an email which does look like an email from EE but I also think that it can be a scam. Can you please confirm for me if this email is legit or scam?

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Matkud86 by • Explorer
  • 1015 Views
  • 5 replies
  • 6 Helpful

My Roaming is blocked

I’m currently in Turkey with my wife and we are both on the all rounder sim set to Roaming pass, I’ve tried contacting EE and made a web complaint, our problem is that we have no data or calls access, I’ve tried every number possible to EE but just b...

Direct debit

I try to change my direct debit for my plan and for phone.Changed through app , but its been hanged only for a plan. Try to call 150, there through voicemail need to change - changed there and received confirmation. But for device is stays old , and ...

Change my portable router password

I let my neighbour log into my portable wifi router for an emergency but now I think they are using it all the time.  How do I change the password from the default one inside the lid or is there a way of managing devices.  I’ve tried clicking manage ...

Landline problem

Our landline is not ringing it’s going straight to voicemail, I have switched the voicemail off but has made no difference …..any ideas ?

Change direct debit date

I need to change my direct debit date but it says I've changed the maximum amount. I need to change it as I've changed jobs and my pay date has changed. How do I go about this otherwise I will unable to pay on usual date 

Lvb7 by • Visitor
  • 21 Views
  • 2 replies
  • 0 Helpful
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