If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
It won’t let me redeem my electronic top up when I text 150
I topped up £30 and asked an employee to help me get a better pack and I didnt and the £10 one activated so I have £20 on my account that I could have back as I have this pack untill then end of the month
Good evening, How do I reactivate my out of service number please thank you
I have 10 pound credit but can't covert to data and mins.
Hi, I have an old Nokia phone which supports 2G and have bought a '£10 8GB Plus 500 Minutes and Unlimited Texts' SIM card to use with it. The instructions unhelpfull state:1) Pop the new Sim in you phone2) Add £10 to your balence3) make a call or tex...
i tried to buy a top up from the tesco website, they have taken my money and not given me a top up code. what site can i use that wont steal my money. to recover my money from tesco i am going to take £15 of goods from a tesco store without paying f...
I am with EE, my wife is currently with giff-gaff, her phone has two SIM slots.EE is poor to no reception in our immediate area.It would be helpful to fit her phone with a second SIM on EE PAYG so that there is always phone contact if required.Can I ...
I’m currently trying to top up with my own country’s Mastercard. The same card was able to top up EE account a month ago with no issues. However, now the payer authentication part is blank, and it doesn’t even have my bank’s authentication informat...
I didn't get a text on arrival in Spain offering me the roam like home options. How can roam like home be activated from Spain so l can use my subscription pack?
i had my old phone number paying debit card monthly on pqck 30 and i cancel it by mistake and i dont know how to put it back
