Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
  • 2473 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 4183 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 15468 Views
  • 0 replies
  • 6 Helpful

Resolved! Pay as you go

Hello, I have topped up £10 but my plan hasn’t started. When I text now to 150 it says that I need to top up even though I have £10 credit. Any suggestions on how to solve this problem?  

mimi2024 by Investigator
  • 885 Views
  • 9 replies
  • 0 Helpful

Can't phone or text

My phone stopped receiving calls and texts. I hadn't put on any credit for a while so thought that was the issue so put £10 on it. Received text verification that £10 had been added but still not receiving and message says I've got no credit when I t...

Rabbit82 by Visitor
  • 427 Views
  • 1 replies
  • 0 Helpful

How do apply a pack so I can buy ROAMEU add on?

I am in France and got a message from EE that I need to buy a subscription pack and then I can buy a ROAMEU7 add on to have roaming for 7 days. I bought a pack for 10 pounds. When I log in to my EE account I see a message that it was closed. That is ...

m9sh0 by Investigator
  • 970 Views
  • 8 replies
  • 3 Helpful

Resolved! Switch t PAYG

My contract has just finished and I want to switch onto a PAYG as I currently cannot justify the price of an upgrade just yet. Is there a way of switching or do I need to cancel then purchase a PAYG sim?

Not receiving texts abroad

Hi, I have iPhone Pro dual sim, pay as you go for my uk number. When I first had this phone in July I could receive sms messages to get verification codes etc when I was abroad. But since December I have not been able to receive texts from UK  which ...

petev00 by Contributor
  • 1192 Views
  • 9 replies
  • 11 Helpful

i can't change my pack

I try change my plan and when i want to pay...i got this page.I tried on my phone and my pc as well. Always freeze this step. I don't know why.Any help?Thanks

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Tibor5 by Explorer
  • 547 Views
  • 3 replies
  • 0 Helpful