If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers. Our packs last up to 30 days and pay as you go customers benefit from: Pack Name...
I changed my number on the website however this does not update your App on my Android. Little confusing as when I top up my credit and £5 is in I turn my data on and recieve no 4g connection. Unable to make calls or anything...
My monthly direct debit for top up hasn't been processed today, 'manage payment' brings up an error page. I can't top up online or by calling 150, I've tried several bank cards all of which haven't been processed. Are there any known technical issues...
Hello!I have been trying for the past month or longer to use my EE Phone number but at random without warning it just stopped receiving calls and texts upon calling my EE number using another sim card and phone it says "Sorry calls are not currently ...
Hi I have paid for pack30 today and after checking my balance it show that I got 8.5GB instead of 100GB , am confused as to how that’s possible because I’ve never had this problem before as I have been buying this pack for a while.
Hi, I am trying to complete the payment to add credit to my phone, but when I finish adding all of the information it simply does not make the payment. I just want to start using my number I just bought
I have been collecting free boosts on my £1 a week pack for some years, but while the minutes and text boosts have been accepted, all the data boosts are listed as "pending", and I have run out of data after exhausting the 10Mb allowance. Why have n...
I need too change to pay as you go ,can't afford my contract
I live in Australia but am traveling to Canada shortly. How do I pay my PAYG sim fee so I can still use it?
