Pay as you go

A place to give pointers and seek advice on using pay as you go.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 22312 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 12652 Views
  • 0 replies
  • 6 Helpful

Resolved! EU Roaming charges 6th June 2023 Query

So I got a text back in April from EE stating that from 6th June 2023, they will be introducing charges to EU roaming - £2.50 per day or £10 for a week.I recently upgraded to a £20 subscription pack (50gb data, unlimited minutes and texts). I'm going...

eetom21 by Investigator
  • 3878 Views
  • 16 replies
  • 4 Helpful

Resolved! Eau roaming Pass weekly

Hi, i am travelling to Europe ( 3 countries ) for 3 weeks. Need to get confirmation that weekly roaming add on ( 10£) for 7 days do get renewed or this is one time only to use my package like home.

My number pay as go

HelloI need from support I am with pay as go my sim cardBut I charged but still doesn't work and that moment I am outside uk

Resolved! pausing automatic PAYG monthly payments while abroad

I would like to stop my monthly payments as I am in a different country where EE doesn't work. I keep getting charged monthly but I am not using EE. And there is no way to change that setting on the app or website, which is quite frustrating. I am tr...

ae_ by Visitor
  • 478 Views
  • 1 replies
  • 0 Helpful

Resolved! Roaming on PAYG

Hi I am on a pay ad you go mobile plan. I am off to Spain on Friday. How do I ensure data roaming is added so I can use my phone and internet. I was in France a few weeks ago and it didn’t work after receiving the text. 

Data not working in France

I have PAYG data sim with 50gb available on new pack, installed in a mifi, but data not working in France  even though it was working on my last visit in May. Do I now need to buy a 7 day add on to use data in the EU?

rlepoid by Investigator
  • 443 Views
  • 6 replies
  • 1 Helpful

Resolved! Pack

Is there a pack or topup I can get for 30 days that has unlimited texts calls and data? And if so how can I get it?

Ee sim payg

  hi there i used to have an international payg ee sim but couldn't top it up so the number was gone so iam looking to buy a new one but not sure if these are the same in different package plz let me know asap

IMG-20230807-WA0006.jpg IMG-20230803-WA0012.jpeg
Fady by Explorer
  • 344 Views
  • 3 replies
  • 0 Helpful