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Data Rollover con!

daisyfresh16
Visitor

The data rollover is a big con, so please don't get sucked into it like I have been. 

It clearly says, "with Data Rollover, any unused data now rolls over into the next one you buy, so you get a second chance to use it". (copied and pasted from the EE website)

Well this is rubbish! I have spoken to two different people on the technical help, and they both say that this isn't the case, yet it is clearly sold to us, that any unused data, will roll over to the next month, plus the current data from the new pack!

It's absolutely ridiculous. Ive been paying for a more expensive pack, believing that any data I don't use that month will then be rolled over to the following month, building up my data!

Has anyone else experienced this, or is your data rolling over?

 

1 SOLUTION

Accepted Solutions
XRaySpeX
Grand Master
Grand Master

@daisyfresh16 : Data does roll over from your residual pack data to the next pack as long as you buy the next pack within 7 days. What it doesn't do is roll over (for the 2nd time) any previously rolled over data that is remaining when your pack expires, if that's what you are thinking of,

See How Do I Get Data Rollover from EE?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

View solution in original post

2 REPLIES 2
bristolian
Legend
Legend

Where is this "it" that offers data rollover? Do you have a screenshot & URL of the page?

Are you referring to PAYG or pay-monthly?

XRaySpeX
Grand Master
Grand Master

@daisyfresh16 : Data does roll over from your residual pack data to the next pack as long as you buy the next pack within 7 days. What it doesn't do is roll over (for the 2nd time) any previously rolled over data that is remaining when your pack expires, if that's what you are thinking of,

See How Do I Get Data Rollover from EE?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)