Pay as you go

PAYG sim

Hi, Ordered a PAYG sim, just received it and need to add credit. I put the sim in my spare phone to activate, instructions require me to create an account but I don't have any credit so surprise surprise I can't create an account. Tried looking on li...

I've topped up my £15 for renewin my package but it didn't renew and now I don't

SIM for lift emergency line

Our block is changing the lift emergency line to a GSM system which needs a SIM card.  Our suppliers are saying we need one on a contract for £10 a month, whereas PAYG seems a no-brainer to me.  I'd be surprised if it made more than half a dozen call...

data allowance from pack been used despite unlimited data add on

the data allowance from my pack is been used but i have an unlimited data add on so the pack allowance should not be getting used, i called customer services and they reset my data allowance but it is now getting used AGAIN! if this does not get sort...

Unable to register sim card

Just got my new EE Pay as you Go sim card. Created a new account, went to register the sim and in a loop trying to register the sim. Constantly being told unable to register the sim card. Any ideas?

Refund for top up taken after cancelled

Hi, I cancelled my top up subscription and the usual top up amount has been taken today. How do I get a refund? I've called 150 and there are no options for this enquiry and I can't get through to a real person

I moved from sim only monthly contract to ou as you go

Hi I moved from monthly sim only contract to pay as you go and top up with £20 but my card still not making calls only receiving sms 

unable to topup pin voucher

Hi, unable to top-up pin voucher, getting error while "Sorry we were unable to process your request, please call your dedicated customer service team."