Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
  • 734 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 1022 Views
  • 4 replies
  • 10 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 24820 Views
  • 9 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 13417 Views
  • 0 replies
  • 6 Helpful

Resolved! Not having a pack for some time

Hello,I have an EE sim card that I ordered a couple of years back. At the moment I am living outside of the UK and I am not using my UK phone number.However, I have plans on returning to the UK (in a year or two) and I would like to keep my phone num...

pvakaris by Visitor
  • 263 Views
  • 1 replies
  • 1 Helpful

Resolved! Data

Hello I want to cancel my subscription but not for this month, I want to remove my card so I’m not charged next month 

Ibby22 by Visitor
  • 612 Views
  • 5 replies
  • 2 Helpful

Resolved! Roaming

I am travelling to EU countries for 12 days tomorrow.I have a credit of £3.5 in my pay as you go subscription pack(£10) which is due to renew on 2 Oct 23 automatically. I want to use roaming data at £2.5 per day on my travelling days. What actions sh...

YFTang by Explorer
  • 359 Views
  • 3 replies
  • 3 Helpful

Resolved! Unlock My Phone

Hello,  May I ask a couple of questions please. I have the 1.00 Talk and Text Pack. If I allow the balance to drop to zero, do I lose the Pack? Also, I wish to unlock the phone to add another SIM, again, by doing this will I lose the "Pack"? My main ...

Resolved! Content lock

Can somebody help take me to page take content lock of no credit card pay enough money pay as go