Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 22086 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 12563 Views
  • 0 replies
  • 6 Helpful

can't send text messages

i've changed the message center to +44 7958 879879i've tried texting myself and it goes through i'm on pay as you go as using ee is temporary. my balance says my last purchase was a £10 pack. everything is fine apart from my text messages not sending...

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haechan by Investigator
  • 619 Views
  • 6 replies
  • 0 Helpful

Resolved! Switching pack

Hi, I am trying to change my pay as you go pack. I got mine a while ago and there are better deals now.I have texted 150 with ‘PACK15’ and it has come back asking me to pay for it now. I currently have a 30 day pack running which is from the older de...

ddgym by Investigator
  • 382 Views
  • 1 replies
  • 0 Helpful

Resolved! EU roaming on iPad

Hi everyone, I’m currently on holiday in the EU, I have a pay as you go data sim in my iPad preloaded with 120gb which I buy every year. Last year this worked no problem but I see ee have changed their rules and I must now pay £10 to use data for the...

Oscarr by Visitor
  • 444 Views
  • 1 replies
  • 2 Helpful

Resolved! Credit top up

I have recently added £15 to my SIM card to top up my credit. However it hasn’t given me anything. My credit is £15 but I have no data, minutes or texts. how can I get another package without payment another £15? Thanks 

Free Boost Data

I've been with EE for years and always buy the £15 Everything Pack, never changed it and have amassed at least 15GB of free Boost Data.  I checked today and it has all gone, no explanation from EE as to why.  Has anyone else had this problem? Seems t...

Sim

I’m having a problem setting up my sim subscription pack it won’t link my account to the mobile number so I can pay for it 

Abbyexx by Visitor
  • 282 Views
  • 1 replies
  • 1 Helpful