If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers. Our packs last up to 30 days and pay as you go customers benefit from: Pack Name...
i bought a sim card pack in the shop and its for 5gb but if i choose to top up online by 20 pound would i get the subscription pack for 20
If I have changed my flexi plan how long till my new one start I've already paid for it but not received my new plan
Hi all,This might get a bit confusing so I will try my best to explain it all.I moved to EE on PAYG on the 14/07/22, all had been great until last week I attempted to change to a monthly contract. Apparently my account had been suspended and the CS r...
Hi guys,I currently have a rolling package of £5 per month which is automatically taken from my bank account each month. I am leaving the country for 6 months from mid November and was wondering what would be the best way to potentially suspend my pa...
I want to cancel my current pay as you go pack, but cannot call as am currently abroad, and my ee is not currently working. I have already paid for an extra month last month as I wasn’t able to cancel the pack and now am about to be charged for anoth...
HiI'm no longer able to buy any add-ons. If I try to follow the link to myee, it times out, calling 150 didn't come up with any options that worked and texting 150 to buy an add-on gets the reply - sorry, there has been a problem and we cannot add t...
I changed my number on the website however this does not update your App on my Android. Little confusing as when I top up my credit and £5 is in I turn my data on and recieve no 4g connection. Unable to make calls or anything...
My monthly direct debit for top up hasn't been processed today, 'manage payment' brings up an error page. I can't top up online or by calling 150, I've tried several bank cards all of which haven't been processed. Are there any known technical issues...
Hello!I have been trying for the past month or longer to use my EE Phone number but at random without warning it just stopped receiving calls and texts upon calling my EE number using another sim card and phone it says "Sorry calls are not currently ...
Hi I have paid for pack30 today and after checking my balance it show that I got 8.5GB instead of 100GB , am confused as to how that’s possible because I’ve never had this problem before as I have been buying this pack for a while.
