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Pay as you go

A place to give pointers and seek advice on using pay as you go.

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We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by • EE Knowledge Specialist
  • 557 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 755 Views
  • 2 replies
  • 8 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by • Former EE Employee
  • 24103 Views
  • 9 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 13211 Views
  • 0 replies
  • 6 Helpful

Resolved! Reusing a Sim card

Hi to anyone out there. Wondering if anyone can give me some information. I live in North America and was in the UK in May. I bought an EE SIM card pay as you go which was only good for a couple weeks.I am now going to Greece in a couple weeks and am...

samway by • Explorer
  • 954 Views
  • 1 replies
  • 1 Helpful

Resolved! Upgrade to pay monthly sim

I have a pay as you go sim. It is my secondary SIM for when my 3 sim isn't as good signal. I would like to upgrade that same secondary SIM to a pay monthly plan, keeping the ee phone number of the PAYG SIM. Is this possible? On the website I tried or...

69_420 by • Visitor
  • 485 Views
  • 1 replies
  • 0 Helpful

well done EE

EE have finally connected my orange branded sim card to 4G, this means i will still be able to use mobile data after 3G is turned off. it would have been a very bad data usage experience if i had to use 2G

My ee

Hi I was wondering why you took money off my top up and it still not working my data should be on right 

Yb5 by • Visitor
  • 328 Views
  • 2 replies
  • 2 Helpful

Resolved! Buying the SIM card for my daughter

I'm buying a new SIM card (pay as you go) for my girl who is studying at a boarding school.When I pay, it says that the delivery address has to match with the address of my debit card, so I can't make the payment. What should I do?

Top up

My sister has topped up my fathers phone with £20 over the internet. He had a text saying 'you have been sent "20 GBP Topup from ontopup.com. To use visit ontopup.com/topup?v=12d5b3ba294ed84e5e.    Dad doesn't have the internet hence, I'm doing all t...

Resolved! International

Hi,I have come from India. I purchased SIM from ASDA Store 6 days ago.I am not able to get the subscription pack using my card. 

rmvet95 by • Explorer
  • 423 Views
  • 4 replies
  • 2 Helpful

Resolved! Mobile Phone Billing on App Store

I have a pay as go SIM and for a week, I have been trying to connect my mobile phone to my App Store, but it keeps showing, “There may be a billing issue with your mobile account. Contact your provider or add a new payment method.”Is there a solution...

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