Pay as you go

Understanding Pay As You Go Hibernation – and how to keep your number active

If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...

bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Refusal of EE to repay remaining credit

EE refusal on PAYG remaining credit, has anybody else suffered from what is essentially theft of money by EE and managed to recover their money?although not a large amount it is the principal of taking a sum of money and refusing 2 days after taking ...

I’m so fed up I went into the shop in Bristol Cribbs causeway to open a payg frt

Resolved! SIM Local Pack renewal

I bought SIM local pack for my temporary stay in UK and now reaching my 30 days in 7 days. And l will stay another month until Feb 18th. I received an SMS as below:Your current SIM Local Pack ends in 7 days, so make sure you have £20.00 credit to ren...

Add plan

Hi how activation paket? I have a 10 pounds and me packs for 10 pounds, as soon as I activate the package I receive information that the money has been returned to my account

How do I register my pay as you go sim to me

how do I register my new pay as you go sim to myself ? I’ve downloaded the my Ee app but can’t work out how to do it. Any advice would be great full

New pack not working

I just topped up and ordered a new pack. Previously this worked and the pack started working quickly.This time - nothing.Pack shows as purchased but nothing happening on my phone.Grateful for any ideasAli

Trying to change debit card

I've managed to get to the payment page. I click on add a credit card. Fill in all details. Hit submit and it will show that the credit card number has not been entered. It has. I need to change this as a payment is due in 4 days and I'm out of t...

Resolved! Re: Billing

I have the same issue, on payg

Pay as You Go

I've only recently had my Pay as You Go Mobile and am learning how to use it. I topped it with £20.00, but text from ee late December said I had only £ 5.00 credit. I had not phoned or text anyone. I sent a letter and received a phonecall from them a...