Switching network provider issues

[Mk2cavfan]

I have recently switched network providers from EE to Giffgaff.
My EE handset was locked to EE therefore I had to supply EE with the IMEI number. I did this several times and each time the handset rejected the password key I was supplied to unlock the phone.
My handset now requires an MTK code which I have no idea how to obtain.
I am unable to make or receive telephone calls at this time therefore I cannot call customer services to fix this issues.

Any help would be really appreciated.

[Chris_B]

@Mk2cavfan  Please read THIS it’s about MCK codes 

and a MTK code is an engineer mode code,  I doubt it’s asking for that as that’s for running tests on the device. 

HERE you’ll find a list of MTK codes do not just go bashing these in to the device hoping it’ll sort this issue you could make the device a paperweight. 

[Mk2cavfan]

 This is the message I am getting

[James_B]

Hi @Mk2cavfan,

Did you check out the conversation @Chris_B linked you to earlier?

Solved: MCK code - The EE Community

James

[Mk2cavfan]

Yes thanks 👍🏻

[Mk2cavfan]

Thank you sorted it now with this link 👍🏻