Skip to main content
Forum FAQ's

Pay as you go

A place to give pointers and seek advice on using pay as you go.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by • Former EE Employee
  • 22312 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 12652 Views
  • 0 replies
  • 6 Helpful

Dissappearing credit

I topped my account with 15£ on the 28th of September, and the money was still in my account yesterday morning. It disappeared in the afternoon and my pack still isn't activated. Where has my money gone ?  I tried activating the pack while the money ...

Top up barely used mobile

Hi,    I topped up my mother's PAYG phone yesterday and got confirmation it was successful. I tried to call her today and got a 'this number isn't able to connect calls at present" message. I can't call 150 or any numbers from her phone either. Is th...

Swat2 by • Investigator
  • 275 Views
  • 3 replies
  • 2 Helpful

Roaming Packs

How can I purchase a pay as you go roaming pack for France before my current one expires?

Nevets2 by • Explorer
  • 416 Views
  • 7 replies
  • 1 Helpful

Resolved! Mini WiFi Top Up

Hi, please can someone tell me how I top up my mini WiFi. It keeps prompting me for a phone number but I don’t have one. Thanks  

derbs88 by • Visitor
  • 796 Views
  • 5 replies
  • 2 Helpful
Most solutions
More
Top Helpful authors
More