Mobile top up online

Lewisthecat · ‎27-04-2024

I live in Canada and purchased a sim card at Heathrow last November when I arrived in the UK. I will be coming back in July and want to top up this card. How do I do that from Canada?

Lewisthecat · ‎27-04-2024

@Northerner

All sorted now, thanks for the reply. I caught it just before hibernation and have topped up the account

Cheers

View solution in original post

Northerner · ‎27-04-2024

Hi @Lewisthecat

If you haven't made a chargeable call or text then after this length of time the number will likely be deactivated.

https://community.ee.co.uk/t5/Pay-as-you-go/What-is-pay-as-you-go-and-flex-hibernation-and-how-do-I-...

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.

Lewisthecat · ‎27-04-2024

@Northerner

All sorted now, thanks for the reply. I caught it just before hibernation and have topped up the account

Cheers

XRaySpeX · ‎27-04-2024

Try using Fast Top-up online to pay by UK bank card. You don't need to login or register anything. All you need is your mobile no. & it doesn't remember your card details.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)