Replacement PAYG SIM

margarethill199 · ‎26-04-2024

I am trying to order a new PAYG SIM for my 85 yr old mother who has had a new phone which her existing SIM does not fit. We are logged into her online account but can't see any way to request a new SIM and seem to be going round in circles with no way to contact anyone other than by phone and she can't ring and I am not with her. Thanks

XRaySpeX · ‎26-04-2024

In her online MyEE: Home > Plans & Subs > eSIM/SIM Replace > Order Physical SIM.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

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davecres1 · ‎26-04-2024

Have a look at her sim as she may have a multisim where you can push the centre part (push from opposite side to gold contacts" and it becomes a nanosim. EE have for many years supplied a multi sim where it looks like the old sims, then a small surround then nano.

If you can do that with sim then you just then put the smaller sim you have pushed out into phone

XRaySpeX · ‎26-04-2024

In her online MyEE: Home > Plans & Subs > eSIM/SIM Replace > Order Physical SIM.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)