The EE Community

Roaming

Before I begin Roaming is not a location.  I have never had any help with EE.  I Ami n the states and before I left the UK I spoke to EE and was told that I have to turn my phone off turn it on and select what package I want i.e. 1 day 1 week and so ...

RCS chat

Hi I ported my 3 number to ee and it completed successfully but….….when I send an ordinary message ( not WhatsApp or Messenger) to my wife the wrong number appears on her phone, ie the number ee sent with their new sim. In RCS chat settings it shows ...

Payment arrangement payment issue

Hi chat, I have a payment arrangement with EE, but I recently lost my job and I have no money to live on as my final salary was £0 due to overpayments. I am applying for UC and I also have a new job interview next week: if all goes well I could have ...

EE Fraud / Sony PlayStation Unauthorised payment

HiPlease can you help me. My daughter is an EE customer and on the 17th October when she was in bed and her phone was in another room, Sony charged to her phone 6 x charges, see below totalling £223.94. This a noticed when my recent bill was paid.We ...

I want to make a payment to my billing account but need to have services restore

I am currently in Portugal and cannot make calls

I am currently in Portugal and cannot make calls on my mobile iPhone 14 all calls are failing . I have roaming on for eu

EE TV - recordable boxes

Simple yes or no question. Is anyone using 2 recordable boxes with their EE TV broadband? If yes, how have you set it up and type of boxes used. ie extra multi room? Pro box and /or BT youview box. Thanks

Roaming issues

I contacted EE with this problem on 27/04/25. The complaint is closed. I was told there is an issue and EE are trying to fix it. Told to keep turning phone off and on again which I’ve done several times, still no joy. Used my wife’s phone to call the...