Forum Posts

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
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  • 9 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
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  • 0 replies
  • 6 Helpful

Re: Greedy network

Absolute **bleep**!!!! I used a pay as you go SIM for 1 week and **bleep** me sideways, £5 on a local number, next fiver top-up was gone within minutes.... Went back to a pay as you go SIM from O2, £5 lasted literally almost 2 weeks!!! You are a scam...

Resolved! my phone

I have been living abroad and not using my EE Uk phone number.  I have tried topping up on line to reinstate but am not able to do so.

Nicrobe by Visitor
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Resolved! Re: Roaming

Thanks for the detailed update. Sorry if I'm asking an obvious question, but were you saying that PAYG contracts will not be charged the £2.29/day?Thanks again.

Resolved! Getting locked out

I have a pay-as-you-go that I ony use for very occasional calls and to register for things (everything needs a mobile phone).  Sometimes I get locked out because I haven't used it for ages.   I'm scared of losing the number as loads of services (NHS,...

Re: Hi 👋

hi I would like to change back to my normal credit piz thank you alister ******   [mod edit: please don't post personal details on the forum]

Resolved! Is this legit?

Hi there I got a message and I want to check it is legitHi, EE here. Grab this amazing add-on offer: Unlimited data, minutes and texts for just £2 for 2 days. And the best bit, you can renew it as many times as you like until the offer ends at midnig...

ch1121 by Established Contributor
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  • 1 replies
  • 0 Helpful

Pay

I wanted to buy internet for £20 50giga using the application and cards. And it took £20 from my bank account for 8G how do I fix it?