We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Hello, I have a pay-as-you-go sim card, and I usually purchase an EE pack that auto-renews each month. EE stopped auto-renewing my pack, so I went into my account to purchase the pack and start auto-renewing the top-ups again. This was fine until I p...
Hello! I have just received a phone call from this number 01915161645 the person claimed that he is from EE sales and wanted to ask me about my pack. Then, I told him the pack I bought and what it includes and he said okay one of my colleagues will c...
Tried linking my pay as you go sim to my ee account and it says try again later every time. I need to add my details to top up but can’t even link it….
i have had my ee account for many years and have earned just short of 15gb extra which is great! however, this whole month i have been randomly getting messages that say “Hi from EE. You've used all your data for Free data boost which renews on . To ...
I made a recharge on 11/07/23 on my cell phone xxxxxxxxxxxxx for 15 pounds, but I can't see the data package. It appears that I have 15 pounds of balance, but zero in my data package, and when I try to add a data package the credit card already regis...
Hello I popped my new simcard into my phone and paid £15 top up for 50gb data and unlimited minutes and calls, via credit card ending in 5491 and no credit or subscription pack has been credited. I've reset my phone and waited 48 hours...
How can I activate my internet Data pack by Pin number which I brought by 15£ for 50GB?
Hi everyone. On my account page, in the Do More section, I see te following information, stating I can use Apple Pay and other ways to top up. But when I follow the "Visit page" link, the only payment method I can see is by card. Where are all these ...
Hi I have recently moved to australia and before I did I changed to pay as you go so that I can keep my uk number. I can't call out or send a text I have £5 on it and I'm at risk of losing my number. Please helpThanks Lucy
Hello. I have question about roaming. I've been using Pay as you go for two months. And I'm going to travel to the Netherlands this week.So my question is All I have to do for roaming is turning on my phone roaming activation and top up enough money?...
