@Andyr845 The MCK code is made from the device network unlocked code.
Retrieve the device lock code which EE gave you. It should be 16 numbers in length.
Enter the last 8 numbers (from the 16 digit number provided by EE).
Once you get past that screen, enter the first 8 numbers (from the 16 digit number provided by EE).
You should now be able to access the contents of your phone.
Restart your phone.
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
