Android Devices

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

London underground EE Wi-Fi auto not working

For the past two years London underground EE Wi-Fi auto hasn't worked to me today. I spoke to EE customer service text team and pay as you go teamI tried the methods on the EE websiteMethod oneGo to your Wi-Fi. Look for the EE Wi-Fi autoTop on it. Ch...

Resolved! Wi-Fi calling on Samsung

If I have my account temporarily suspended, therefore no mobile data, am I unable to use WiFi calling?

Resolved! Voicemail

Can I listen to my voicemail messages that are no longer on my phone

What to find out if you have Samsung

Hello

I have lost the SIM card tray for my Samsung Galaxy A53

I have lost the SIM card tray for my Samsung Galaxy A53 - how can I get a replacement for it?

Resolved! Unknown bleeps om my mobile

Hi folks, I have only recently joined EE and am very happy but I do have one mystery to solve.I have a brand new phone which is a Samsung Galaxy A14Obviously when the phone bleeps I check to see what it is. If it's a text or Whatsapp message they ar...

Samsung A32 5g Screen stays black.

I have tried volume down and power button I hear a beep when the logo should appear but still black. I have tried to force a restart by volume up and power but nothing. I can hear messages come in but can't access them and when I get a call I wont be...

Resolved! EE Roam Abroad add-on

I have an EE Roam Abroad add-on for my trip to USA. For phone calls home do I need to turn on Data Roaming and do I need to dial +44 before my wife's mobile number or can I just dial her number as it is set up on my contacts list - i.e as if I'm dia...

No Internet on mobile hot-spot.

Recently my Samsung galaxy s22 ultra has stopped allowing PCs to connect to WiFi hot-spot. It used to work in the past and unable to explain why it suddenly stopped working. I use this for work and personal laptops, I have had an update since this is...

Phone repair issue

Hoping someone here can help as my local store and the repair centre can't.I took my Flip4 phone into store last week as it wouldn't fully open. It was inspected and marked as no marks or dents. The repair centre have stated that when they received i...