Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
My phone/wife’s phone are on one account registered to me with an old email I don’t really use anymore (but still have access to). My broadband is also registered to me on my current email. I’d like to merge both accounts to the current email so I ca...
Haven’t logged into the app for a long time and I receive the same error message on both the app and browser. Enter my details, enter a pin, confirm the pin and get the error message. Tried new password, on browser and app. New EE broadband today and...
Weres me services
I can’t gift data or change my inclusive extras?Keep getting error messages over a week now
Log in to account on app and can't add anything to basket.I went on to website, managed to add what I want, but as soon as I log in, it says it can't perform that action and deletes everything from the basket. What gives?How can a tech company be so ...
Haven't been able to access Data sharing for a month. Keep coming up with "sorry we are fixing the issue" any idea when the issue will be resolved?
Hi all, I reported my phone as lost on Friday. Just checked the EE app and a random number has been added to my account. Has anyone else had this problem? Should I be concerned?
Just updated EE app on my Android phone.Now it doesn't work. Stuck in a loop, I enter my email address and pwd on the login screen, get a couple of spinning balls, and back to the login screen. I know the details I am entering are correct.No error co...
