Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
We've teamed up with Airtime Rewards to give you a chance to win £100 credit towards your EE Mobile bill. With Airtime Rewards, you get money back every time you shop in-store or online at over 150 retailers. Then, when you're ready, you can use...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Let your favourite retailers help you save money on your EE monthly mobile bill or credit for your pay as you go account. > No sign up or monthly fees. Secure. Simple.> Available on Pay monthly & Pay as you go. Starting is easy, sign up throug...
Dear [EE Telecom Service], I hope this message finds you well. I recently had to update my bank card information associated with my account. As a result, I kindly request your assistance in updating my records accordingly. I've already ordered a new ...
Chat live is not working haven't seen chat live for weeks now and every time I log in says something went wrong the app is not working probably and I need chat available I have logged in I have seen no chat option
I want to turn off content lock but everytime I click on the link it asks wat I want an it just keeps bringing me bak to this page can someone dxplain it z bit better instead of keep putting links up wat to do once u have clicked the link
Where is the account settings button?
I have genuinely searched on this topic and can't see a post/FAQ entry for my exact issue, if there is one you can direct me to I'm more than happy to get the information from there, not looking to waste anyones time.I'm a longtime BT customer who wa...
Every time I open the ee app it asks me to logon and create a pin. Is this a general bug impacti g everyone .. it's so annoying.
Hi ,i would like to change my address
I woke up Tuesday morning this week login to my EE app and found I no longer have access to my mobile account only my broadband account try Phone 150 to get this fixed, but all they keep doing is asking for my IPV4 and I will not give it as private t...
My EE App has not been working or showing my bills since July 2022 and a year this problem has not be fixed as yet so why i am still unable to view my bills or link my account
Come on EE, sort yourself out. MyEE is telling me I'm ok to upgrade my phone, I go to the website and it says "Hey PAUL, you can upgrade now or add another plan to your account on 07.......", I pick the phone and plan I want, press "Add to Basket" an...
