Link to Braodband in the EE APP

[MartinGM]

I want to link my mobile accounts to my broadband account in the App.

I go through the process and get a message like "There's a problem at our end, please try again later"

Keeps happening, never accepts my inputs.

What's the way forward for me ?

[RocketPup1 · Accepted solution]

In order to sync your Broadband and Mobile accounts, you will need to call EE on 150 who can merge these for you if you're still having issues.

Hope this helps.

[thabani_sibanda]

doesn't help. No one behind the phone knows how to solve this issue!

You'll end up going around in circles for weeks

[MartinGM]

I called EE. Apparently I am a "legacy customer" and my broadband cannot be linked in the App.So it's my fault.The message I got from the App "problems at our end. Try again later" was supremely unhelpful and wasted my time, although the first bit was obviously true.