EE app and website

Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 596665 Views
  • 0 replies
  • 12 Helpful

Resolved! I can't access my email address any more

Hi all, how can I know what email address is associated to my EE mobile number? I got 2 numbers, one is fine and I received emails  and the other one I think it's connected to an email which  I cannot enter any more.EDIT: I found out that my phone is...

Resolved! Second SIM billing

If I add a second sim to my existing account (existing contract is sim and phone) will it be billed separately, or will there be a single transaction each month? Thanks 

Marts4 by Visitor
  • 341 Views
  • 1 replies
  • 2 Helpful

Resolved! Naming devices

Is there a way to name or identify each different mobile device on the app?Thanks 

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maxidog by Investigator
  • 545 Views
  • 7 replies
  • 1 Helpful

Resolved! EE website

Why is EE website doesn't work properly? Is it only me or someone else has same problem? Always when I want to click on some product it will say something went wrong or Internal Server Error etc. 

Rob1235 by Visitor
  • 451 Views
  • 1 replies
  • 1 Helpful

Passwords and the EE ap

I obviously have an EE account and since I am posting on here (using my PC)  I have a logon and password  I have downloaded the EE Ap  (The only way to see your Bill) but it will not allow me to logon it says my password is wrong are there two logons...

timetc by Visitor
  • 314 Views
  • 1 replies
  • 1 Helpful

Shockingly POOR POOR Customer service

For the past 4 weeks 9 (I kid you not)  I have been trying to get through to EE with a query.  I can NEVER get through.  With all the wait time added on hold, it must be over 4 hours in total.  I've literally just given up now. This is disgustingly a...

NJE22 by Visitor
  • 1099 Views
  • 4 replies
  • 2 Helpful