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EE app not working ever

tygrysa
Explorer

I have tried several times to log into the app over last few weeks never ever works. I have tried uninstall and reinstall doesn't work just comes up with "sorry there seems to be a problem" I also try to log onto the website and I can't access anything all I want to do is upgrade 

3 REPLIES 3
James_B
EE Community Support Team

Hi @tygrysa,

Welcome to the EE Community. 🙂

I'm sorry to hear you're having problems accessing your online account.

Please get in touch with Technical Support so a member of the team can get this fixed for you.

They'll be happy to help.

James

@tygrysa  Just request that your online account is reset.  

1233456
Investigator
Investigator

This is honestly a joke, for months the app or logging into the website not working. I have to call and wait for ages to get copy invoices.