EE app and website

Resolved! I want to change my address in my account

Resolved! I have lost my phone number after using esim

While on holiday I deactivated my SIM card and used an Esim. When I went to reactive my SIM card it has removed my current phone number. This phone number had to be added to this SIM card after it was a BT number but I have been on EE for now at leas...

Resolved! How to check remaining balance for phone hardware?

I got an iPhone 15 on contract a while back and chose to pay monthly for the handset. How and where do I check the remaining balance? 

Resolved! Link in the App doesn't work

I had a 4G simplicity sim with EE for years and decided to change over to a 5G sim contract using the same sim card which I have now had for a few months.However, the contract doesn't show up on the app under "manage", I've tried to link the sim card...

Resolved! Can't seem to locate the page for billing anymore eversince I registered with co

Resolved! Cannot checkout my order - loops back to add new product page

I have a product in my basket - it's an upgrade 24 month contract at £33/month.  When I press check out, the app takes me back to the general upgrade product......