Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
We've teamed up with Airtime Rewards to give you a chance to win £100 credit towards your EE Mobile bill. With Airtime Rewards, you get money back every time you shop in-store or online at over 150 retailers. Then, when you're ready, you can use...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Let your favourite retailers help you save money on your EE monthly mobile bill or credit for your pay as you go account. > No sign up or monthly fees. Secure. Simple.> Available on Pay monthly & Pay as you go. Starting is easy, sign up throug...
Need get my payment I've payed
does the message us live chat on the EE app ever get past the loading symbols .. been stuck trying to get through for about 45 mins ,.
Logged into the EE site, tried to select the 'Track my order' but the page just keeps refreshing until it just shows 'Blocked'. After that I lose access from that and other browsers.I am able to log into the site using a VPN, although I avoid the ref...
Why is chat live not working hasn't been working for weeks now
I have just transferred to EE. My sim is up and running but every time I try to link my number to my EE account, I don't receive the pass code via text. I have requested it several times and now been blocked from requesting a code. Please can you adv...
Iv been with EE for about 3 weeks my app says this. I don’t even know what’s it’s trying to load ?
@James_B the issue is still occurring. When will it be fixed soon?
Is there any indication of when upgrading online will become an option again? It has been at least a year since we were able to do so.To reiterate: the upgrade links on both the app and the website (regardless of the browser) are not functional. As h...
Hi i've tried to buy a something that needs to be 18+ but it wont let me on the website to buy it im 19 is there a way you can help
