EE app and website

Support using EE to manage your account and check data on-the-go.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 589156 Views
  • 0 replies
  • 12 Helpful

Why don’t EEs online service ever work?

I’ve been with EE for many years, and in the last 2 years I’ve not been able to login a single time. I’ve attempted with my devices on numerous networks at different time of the day, there’s always an error.Is this a management issue? 

EE app problems

I've been with EE for a couple years now, I'm a broadband and mobile customer. I haven't been able to access the app for months now nor can I log in online properly when I try to access my products I get the same error message saying that the service...

Emma3011 by Explorer
  • 380 Views
  • 1 replies
  • 0 Helpful

Resolved! Broadband account

Why why why!!! All of a sudden my broadband account is not showing in my app. Like at all. It asks me if I want to get broadband but hello…I already have it with EE!!! if I log in online it says my bills can’t load right now and if I try and link my ...

Resolved! EE APP

Hello, I'm moving over from BT to EE. I've got an an account set up I'm able to log in to my account via the Web page.However when trying to log in to the app all I'm getting is (see attached picture)I'm definitely using the right log ins as I have a...

1000050499.jpg