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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 593075 Views
  • 0 replies
  • 12 Helpful

Resolved! EE app

I havnt been able to access my app for a number of days saying you are doing maintainence I left it last week thinking it was just that and would be back I have tried again tonight and getting the same message? Whats going on? I have deleted app rein...

Passkey

Dear Sir or Madam The ee app page say that a passkey can be set so pressed on passkey but any code to be sent will go to they wrong mobile number as they mobile number phone is no longer in used through it going missing they photos is they phone that...

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Resolved! Link for flexi pay

Hi, could EE team please share the link to pay off our Flexi plan in (smaller) instalmentsMy broadband contract is nearly up and I'd like to upgrade both at the same timeI tried to make payments on EE app and it said no payments to be made. Rest grey...

Essexian by Investigator
  • 585 Views
  • 3 replies
  • 1 Helpful

Resolved! App

For some reason I am unable to get into my app, to check billing etc. I have rang to notify them, they opened a case for the techno people. One week later had a text  to say they have closed the complaint. I still can’t get into there. I have uninsta...

Resolved! Re: Change of address

This makes me laugh.There are posts on this forum going back years asking the same question, and it still can't easily be navigated in 2025. EE sent me a letter to an address I just moved from about my first bill payment for mobile broadband. Aside f...

giantjoe by Investigator
  • 697 Views
  • 3 replies
  • 3 Helpful