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Correction of Account Name

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Augustin90
Visitor

‎22-02-2026 10:34 PM

I noticed that my account shows my name incorrectly as I am the account holder, and I would like this error to be corrected

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Linzi_H
EE Community Support Team

‎23-02-2026 08:49 AM - edited ‎23-02-2026 08:50 AM

Hi @Augustin90 

Welcome to the Community.

Please contact our customer service team, and they'll be more than happy to help get your name updated correctly. 

If someone else shows as the main account holder, they'll also need to get in touch to give permission for the account to be transferred into your details.

Linzi 

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Linzi_H
EE Community Support Team

‎23-02-2026 08:49 AM - edited ‎23-02-2026 08:50 AM

Hi @Augustin90 

Welcome to the Community.

Please contact our customer service team, and they'll be more than happy to help get your name updated correctly. 

If someone else shows as the main account holder, they'll also need to get in touch to give permission for the account to be transferred into your details.

Linzi