Can't log in to My EE app

[Nemo_Adest]

I have the same problem, and can log into the website BUT it's unable to load any of my details or any of the pages. Just keeps telling me that it's on their end and to reload/try again later...except it's been that way for weeks now.

Any advice? 😭🙏

[Leanne_T · Accepted solution]

Hi @Nemo_Adest 

Thanks for coming to the community. 

If you're getting this error message, we would need to get the EE account looked into and see what could be causing this. If you get in touch with our mobile care team they will be happy to help get this checked and let you know what is needed to get this resolved. 

Leanne.