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The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
My account is open, it's been running for a couple of years. I've only recently got the MyEe app, but it tells my account is closed. When I ask to see the final bill, they say there is a error on their side that they are working hard to fill. It's be...
OK, so firstly, for the past week I've been unable to upgrade using the website or the app... it loads me to a page telling me someone is working on fixing the issue; however, it has said that for me since Monday. i work 7 to 7, I have no time to go ...
I had been logged into the app since getting my account, no issues! But since August 2025 maybe a little later I have not been able to log into the app at all. I get passed the log in, and setting a passcode then it just keeps coming up with an error...
HiNeed to change my registered email, i got hacked just before Christmas and have no access to the registered email anymore, can still log in with old email but sends a code to old email in order to change the email.Any ideas ?Thanks
I have a EE broadband account which I can access on the app, but I also have an EE mobile account which is registered under a different email addressCan I get both accounts onto the app?
I have been trying to link my eSIM with my account and keep getting the message we’re having trouble linking your products
after new app months now... cant link my number cant see any info.. any luck. pay and go . got this number 14 years probably..
I have recently moved from Bt for broadband and sky for mobile. tried to link devices to app and it says that they are already linked. when I try and access anything the app says there is nothing linked with this account. i was told I would have a ne...
I have just added EE broadband to my account to benefit from EE one to save in my mobile plan.When ordering the broadband customer service advised that my partner (who has his own mobile plan with EE) could be linked to me so he can benefit from the ...
Hi all … can anyone tell me why I can’t link my phone on the EE app? cheers nik
