Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
It's been about 70 days since I got my first add-on, why won't the app let me change it?
Cannot log into my account. Have been on phone for hours to Tech department without success. I have tried all their suggestions without solving the problem. Today is Saturday the 10th and have call booked with Tech department on Tuesday 13th with " s...
2025, still happening....
Hi, I have an online account only, I no longer have any other EE products or services. I want to delete my online account, but there's no one to contact. Other posts says to contact customer services, but there's no obvious way. If someone in the kno...
So I received a text mesage from 150 today saying....'A new document for your #NAME OF PHONE# device agreement is now available. Log in to ee.co.uk/login to view it, Thanks.'I log in and can't for the life of me find anything that looks to be revised...
the EE App . I issue with the EE app I have Accessibility issue with my condition. I can’t read or spell very well and just wondering if this EE mobile board band app can support. Apple. Accessibility Access so I can access. Speak Screen an. Spea...
the EE App . I issue with the EE app I have Accessibility issue with my condition. I can’t read or spell very well and just wondering if this EE mobile board band app can support. Apple. Accessibility Access so I can access. Speak Screen an. Spea...
I’ve been with EE since mid February 24 and I still can’t see my bills on the app. I keep getting EE phoning me to say that they have now resolved the issue and I should be able to see them in a week or so ( I think this is just a get out of the issu...
Unable to upgrade online....Customer Service contacted on several occasions but will never admit to any problem with the website....Why have an online upgrade option if it is unuseable....
I've been trying to link my mobile & broadband accounts as I'm overdue for a upgrade on my mobile contract (in fact, all 3 of us that I manage on my account are overdue an upgrade) but every time I try and do it on the website it comes back with sayi...
