Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
We've teamed up with Airtime Rewards to give you a chance to win £100 credit towards your EE Mobile bill. With Airtime Rewards, you get money back every time you shop in-store or online at over 150 retailers. Then, when you're ready, you can use...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Let your favourite retailers help you save money on your EE monthly mobile bill or credit for your pay as you go account. > No sign up or monthly fees. Secure. Simple.> Available on Pay monthly & Pay as you go. Starting is easy, sign up throug...
bruh this website is so annoying Im buying the pay monthly and at checkout process. I have been trying to do this on 4 different devices and for 2 weeks but it never work at all. Error at every step and i cannot do anything, so terribleI called 150 a...
Does anyone have issues with linking accounts (2 mobiles and internet), which prevents me from seeing them on the app. Also, hey had completely the wrong email address, one that I’ve never had which apparently gets changed but due to the new system, ...
You may die waiting and working for resolution. You will be passed from pillar to post, forced to repeat security every time, and to repeat your story again and again. No matter how much they inconvenience, aggravate, insult, frustrate, intimidate or...
How can l change my postcode
Hello, I can not pay my SIM card bill through E_E web site and mobile app, It gives an error message that it is not possible to pay now, try again later even I have tried different days still the error message is exist. It seems there is a problem i...
How do I live chat with EE? I don't want to wait an age calling a call center....
When pressing the 'help' button on the ee website I no longer am able to start a live text chat. Is this feature no longer available? Or is it restricted to certain hours/days? Thanks.
Paid my bill and the app/web still show that my bill is due?I have checked my bank account to confirm the payment, what should I do?
I have been trying to gift data to my other phone number but it isn't showing on my ee app. I have had to buy some data but was wondering if anyone can help with gifting my data as I should have 160gb available and I would like to gift 40gb.
