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The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Resolved! I'm unable to register a FIDO2 keypair.

I've adhered to EE's recent advice to create a "passkey" at https://ee.co.uk/exp/manageid/profile/login-information. However, after I enter the code appended to the SMS template message (which successfully authenticates), I am merely redirected to th...

Passkeys?

When logging into this community site to make this very post, the login page for the password has a section called Passkeys. This is what it says when clicked on:PasskeysPasskeys are a new alternative to passwords.When you set one up, a pair of secur...

Resolved! Awful customer swrvice

I’m disgusted by EE - been with Bt for 15 years for Wi-Fi package and 2 mobile phones - on switch over 2 years ago a SIM card wasn’t working for my husbands phone so I informed BTwho said just keep using the phone on BT and that they would cancel the...

Resolved! Logging in problem

I have always used my ee app for paying bills and managing them a few weeks ago I went to check my ee and I couldn't log in on the app I tried the website and wont log me in says there are issues. This is stressing me out as its been 3 weeks.I suffer...