Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Can't log out. Log out is under profile section. Which wont load. So much for security. Site has turned into an irritating piece of junk. How do I log out?
The consensus appears to be that EE cannot be contacted via email. So, let's assume that's the case.Now, here's my dilemma...I engaged in a "chat" session via the EE App. In summary, they messed up and agreed to raise a complaint on my behalf. They g...
I recently upgraded and my bill is due, I can't currently view bills and payments. I am able to see my sim usage but not bills and payments, whether I click on the tab its coming up with an error message and same is happening when i go to my online a...
Hi Katie Been try since last week to access our invoices, I click on Bills and it takes me to a blank page apart from the bottom bit with the website map - Help , Our websits & apps etc.
Gift not not working, anyone else having this
After many many tries to switch from BT to EE in the course of which 4 orders had to be placed by them due to errors (on the part of their really badly trained sales team) I now find that although I can log in to the website and the App I cannot see ...
Hi. Can anyone help please? I am trying to use the app and website to upgrade my phone. It states that I am eligible to upgrade. I have chosen my phone, plan and it is all in the basket, however, when I click to finalise I am repeatedly given the fol...
I've been sent a text message saying a document about a repair on my phone and tells me to log in but I don't know where to find the document.
