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How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by • EE Community Support Team
  • 588210 Views
  • 0 replies
  • 12 Helpful

My account has been closed and I cannot reactivate it

I have had an EE account (login to the website and app) since 2023. However, as I stopped to use the product I had, my account has been closed. Although I can still log in, I get a message saying "Your account is now closed". I have recently started ...

Bad message 431

I’m experiencing a persistent issue when attempting to log in to my account via the EE website using Google Chrome. Each time I submit my credentials, I receive the following error: Bad Message 431Reason: Request Header Fields Too LargeThis occurs ev...

admin50 by • Explorer
  • 407 Views
  • 3 replies
  • 0 Helpful

How Do I Speak to a Person?

Both my phone (calling, not internet) and my broadband aren't working.EE is suggesting I PAY to text them about the broadband issue. Which is not my fault - not sure why I'm the one who should pay for the messages. I need to speak to an actual person...

member42 by • Visitor
  • 469 Views
  • 3 replies
  • 3 Helpful
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