Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I have been unable to access my account through the app and website for months. I can’t check my bill, or pay it through the app and website - it says an error has occurred. I spoke to customer service through chat and they just told me it’s being wo...
Afternoon My EE App not been working since December 24 have tried everything tech section has asked new email reinstall app etc anybody got the same problem. Driving me mad
How do I switch to an unlimited data plan
Hi is it possible for some one to call ************** [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
I've been trying to look into upgrading all evening but when I log in to the app or website, they both seem to be down, for hours and hours. Is this normal?
Evening, Is anyone getting the issue when trying to load into the app it is asking them to comeplete a verified id? And when they try and do this the app closes down and redownloads itself.?
Hi in trying to link my Phone to my ee account so I can view billing etc. I put the phone number in and it says no device found but I've been using this since the start of my contract for calls etc so defo connected . Really unsure what to do as I ca...
Hey, does anyone know when the App update will be complete.?
