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K8ti3
Visitor

‎13-02-2026 11:56 AM

I haven’t been able to access my EE app for 4 months and I don’t know why. I’ve tried contacting the company but it’s just a robot and ends the call

0 Helpful
1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎13-02-2026 12:45 PM

Hi @K8ti3 

What error do you receive. 

Can you access your online account via the EE website.

Thanks 

 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.