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Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 596926 Views
  • 0 replies
  • 12 Helpful

EE app problems

I've been with EE for a couple years now, I'm a broadband and mobile customer. I haven't been able to access the app for months now nor can I log in online properly when I try to access my products I get the same error message saying that the service...

Emma3011 by Explorer
  • 419 Views
  • 1 replies
  • 0 Helpful

Resolved! Broadband account

Why why why!!! All of a sudden my broadband account is not showing in my app. Like at all. It asks me if I want to get broadband but hello…I already have it with EE!!! if I log in online it says my bills can’t load right now and if I try and link my ...

Resolved! EE APP

Hello, I'm moving over from BT to EE. I've got an an account set up I'm able to log in to my account via the Web page.However when trying to log in to the app all I'm getting is (see attached picture)I'm definitely using the right log ins as I have a...

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Openreach Employee Discount Help

Hi, I am trying to purchase a Google Pixel 10 using the employee 40% discount as advertised in the email I received. I have linked my employee EIN to my ee account and at first the discount was showing but for someone reason it has disappeared comple...

GForce22 by Visitor
  • 648 Views
  • 2 replies
  • 0 Helpful

Resolved! EE apt

It seems impossible to get on the EE apt I have tried so many time, even been into the local EE shop & they couldn’t do it