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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 589724 Views
  • 0 replies
  • 12 Helpful

Resolved! Managing my account

I cannot currently manage my account on the app or the website, it is not possible to log into either because EE are ‘working on their services’  They state that for urgent enquiries I can call 150, but the recorded message there states office hours ...

Di333 by Visitor
  • 457 Views
  • 1 replies
  • 1 Helpful

Resolved! Incorrect Address

 I’ve read various posts about how difficult it is to change your address on the app/website.I followed a link on here which took me to a page to change billing address but it’s not that that is incorrect. When I search to see what broadband is avail...

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ajacklin by Explorer
  • 442 Views
  • 2 replies
  • 1 Helpful

Resolved! mobile plain upgrade

Hi guys. Maybe I want to "upgrade" my mobile plan but I can not do it.I can not see any plan because webside of EE is not working well as usually.Someone can solve this problem?Always I get "internal server error" when I try to "watch" the mobile pla...

flydomi1 by Contributor
  • 2193 Views
  • 17 replies
  • 4 Helpful