Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Crap EE App

FaultyFinger
Explorer

‎31-12-2025 06:36 PM

 

Where is my account and how do I fond out how much I'm paying, plus how much longer do I have put up with this awful service...

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎31-12-2025 06:53 PM - edited ‎31-12-2025 06:53 PM

Hi @FaultyFinger 

Have you registered/linked your service on the app. 

Does the EE online portal work. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Christopher_G
EE Community Support Team

‎01-01-2026 11:53 AM - edited ‎01-01-2026 11:54 AM

Hi @FaultyFinger 

Welcome to the community.

Are you able to log in to your account here on the EE website? You should be able to find your billing and payment information under the 'manage' section.

As, @Northerner said too, you should be able to link your services there or on the EE App, if you haven't already.

Chris

0 Helpful