Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
How do I contact EE without having to call? The live chat feature seems to have been removed and I can't get through via the relay service. Why does such a large and key service provider have such limited contact portals?
I have had no problems with my account until recently when my old account got comprimised and closed the person who closed it suggested i opend a new account and link my products there and i am unable to link my product nor pay my bills at all. I hav...
What do I do as my EE account been hacked
So I was in My Account and clicked banner at the bottom asking "was this page correct" and then the whole EE website blocks me ... I've cleared cookies and cache. I can access it from my phone If i switch Wifi off. My Fibre is provided by BT.Below i...
1. I cannot empy an item showing in my Basket that I Never sent to the basket in the first place - No option to edit the basket only the items shown and this just takes you to 'Check your details' page.Very time consuming and frustrating and worst I ...
Why is my postcode being continuously denied as an invalid UK postcode and also why am I continuously getting statements from EE that they are having difficulty accessing my account
the app has not been working well for a few weeks, I have been trying to log in and I get the message "account closed", but logging in to the website works fine
As title says, cannot add my sim to my account. Website useless!
Hi could you help me change my address
