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The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

This terrible app is preventing me from seeing my credit.

Resolved! Re: Keep getting an error message when trying to change my broadband deal/contract

I have been getting "Sorry, something went wrong on our end We’re working to fix this. Please try again later." for over a year regardless of clearing cookies etc. Doesn't say much for the service if I cannot even view my options for transferring fr...

Resolved! account login not working

ee app and website is shocking can not see my bill as its always saying this is not available right now been like it for months i report it and and they do nothing. i don't want to keep calling and having to wait on the phone just to sort my bill out...

Resolved! My ee app is not working

Resolved! I'm switching my plan it's asking me for a PAC code even though I don't need one

I'm trying to switch to a Sim-only plan. At checkout it's asking me to type in the PAC code. But I don't need one because I'm not leaving EE I'm just switching plans. It say's You used a PAC code thats for moving to a new network provider. Please cal...

Account logon.

I’ve been unable to login into my account for months!!! I’ve spoke to various customers service assistants and they are unable to resolve the problem. Any help would be appreciated.

Resolved! Re: App not showing remaining data

Well, still doesn’t work for me, when will EE address this problem?

Resolved! App not working

After updating app broadband settings in app not working. Seems like EE has problems!!

Linking my broadband to the app

Ive been trying to link my new broadband to the app, but when i try it requires a billing number that shows up on my broadband bill. However, to get this i need to look at my bill through the app, which i cant do until i link the broadband to the app...

Resolved! Adding PAYG sim to my account

Hiya Iv got an account with uses for my contract but would like to add a pay as you go sim into it as well