Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I keep getting an error message when I try to log in to my account both on the app and via the website. Once logged in I can’t view my account home page as there’s just an error message saying ‘sorry there seems to be a problem..’. I can view my prof...
I'm logged into ee.co.uk and browsing SIMO deals. When I find one, there's a link below the option titled "log in for saving".Hovering over the button suggests I'm going to be directed to https://ee.co.uk/shop/mobile/add-sim-only-dealsHowever, I'm th...
hi everyone. Is there any way to contact EE by email? I see only options for calling or texting but seems like I can’t find support by email. Thank you.
Hello everyone,I’ve been a loyal EE customer for over 4 years, but I’ve been facing an issue with logging into my account for the past three months. Every time I try, I receive the message, "We can’t load this right now."I’ve contacted support, but u...
Hello,I have just bought a eSim Plan today i went to MyEE account and it says it has been closed? can i have some help please
Sorry, we're having problems loading your information right now. Please try again laterI've been getting this message for 3 days. I've cleared the cache and restarted several times. It doesn't work in either the MyEE app or Chrome.
Run out of data and when I click on text link it says unable to connect to server. Dreadful service.
I sent my phone in for repair last week and I've had a notification on the track my repair section that they are waiting for the customer response to the quote, yet there isn't one so I can view it, how do I go about resolving this issue?
