Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I have been trying for 3 days to gift Data to my daughter. I've gone online and you can only gift it via the app.for my daughters safety this is totally unacceptable and isn't just a quick fix.When is this going to be resolved?
The message us option is not working on my EE app it just stays on loading. Is this for everyone? If not any idea how I can fix
I just registered a problem with website not working well. Tried for a month (since joining EE) to set up payment details etc. Just a nice apology to say this part of website not working! Quick scan through on the forums here seems to be a long (very...
What is going on with EEs website. Yet again changes have been made which is making impossible to navigate to simply get the monthly business invoice. Also unable to see the log out function so that i can change businesses to print their invoice. Hat...
Hi all, I've been trying to communicate with EE via the chat function on the app or on the website for weeks now, but I invariably get a wait time which is many hours long, and again invariably, I end up getting no response whatsoever and have to sta...
I want to log in my ee app to check the balance, but I forgot the pin code, and I can't log in the app. What should I do
On month 22 in trying to cancel my insurance but the cancel button on chubb insurance page just reloads my add ons.is it a store thing only or do i need to wait to month 24 tia
I've been trying for a few days to log on and see my bill but everytime I press the button to "view bill" it just sends me to a black screen saying that it can't be loaded. I've also tried texting 150 for my bill and gotten nothing from there as well...
Hello,Everytime I try and access the EE website, a white page comes up saying BLOCKED.I've tried deleting and reinstalling the app, logged on using laptop, even tried on my work computer. I've deleted cookies / cache etc and getting nowhere fast.My a...
