Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I was pay and go to contact still app says it pay and go
Hi folks,Its KINKYBOOTZ here again. So peed off with not being able to get my app! This seems to happen on a regular 14 days basis, give or take a day or 2. So come on EE, "get a damn wiggle on and stop peeing us CUSTOMERS off!Somebody for G_d sake h...
There has been a fault ongoing for months when I click to look at renewal options, throughout this time a message has advised that it is being worked on, how long does it take to resolve a problem
Hey I’m having a similar issue. Has it been handled, if so how long did it take to get a response?
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HiIs live chat working a5all current wait time was 5 minutes this was over 2hr ago is anybody else having issues
Hi, allIs it possible to assign a friendly name to each plan/SIM on your account? I appreciate that the app can be permitted to match your contacts to fill in friendly names and photos, but those don't persist on the web site - and it's still not obv...
Ive been sat on Live Chat for 2 hours. Ive had no response. Does this thing actually work!?!?
