Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I've had nothing but issues since start of June when I was transferred to EE from BT. The latest issue I have is I cannot manage my broadband from the app or the website. I get a "something has gone wrong, please try again." message. This has bee on ...
Anyone else having trouble linking products? If so how did you resolve it?It's only happened since I switch 1 of my lines to sum only but now I can't even access my bill nor access upgrades and the like for my other productsAny help would be massivel...
I am trying to link my phone to the EE app so I can change my billing date and view how much data I’ve used. It’s saying it’s linked on the website, then I go onto the app and it’s still coming up with saying please link a product to see you data us...
How do you get access to EE without waiting too long on the phone, when they've locked you out of on line services by not transferring your number to your new SIM and cut off both new and old devices form accessing passcodes. Is there a chat function...
I have been trying to upgrade my phone for DAYS. The app just says it cannot connect to me the server. I have tried the website. I have tried accessing across many different devices but NOTHING is loading. I physically cannot see any deals once I am...
Unable to see my recent bills online today. Looks like a web site issue.
I've been with EE for just under two weeks now, having ported my number in from 3 on a pay-monthly SIM-only deal. The whole process went smoothly, and the EE network works well for me. I installed the EE App and set up an account using the email addr...
I can’t find my bills for the month anymore unlike before . What’s going on?
How long. Before can access the website as need to unlock my new sim
