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The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Resolved! I'm unable to register a FIDO2 keypair.

I've adhered to EE's recent advice to create a "passkey" at https://ee.co.uk/exp/manageid/profile/login-information. However, after I enter the code appended to the SMS template message (which successfully authenticates), I am merely redirected to th...

Resolved! Awful customer swrvice

I’m disgusted by EE - been with Bt for 15 years for Wi-Fi package and 2 mobile phones - on switch over 2 years ago a SIM card wasn’t working for my husbands phone so I informed BTwho said just keep using the phone on BT and that they would cancel the...

Resolved! Logging in problem

I have always used my ee app for paying bills and managing them a few weeks ago I went to check my ee and I couldn't log in on the app I tried the website and wont log me in says there are issues. This is stressing me out as its been 3 weeks.I suffer...

My EE says I am not the account holder

My EE account says I don't have the authority to change things and I should contact the account holder but I am the account holder, please help?

Resolved! Can’t log into my app or online

I haven’t been able to log onto the app or even online since yesterday morning and need to check things with my account

Resolved! Phone upgrade

When can i upgrade

Resolved! App

Dose any one know when the app will be back up I really wanna get this phone and need it asap

Resolved! Apps don't work on my phone

I can’t login my account

Resolved! EE app

I havnt been able to access my app for a number of days saying you are doing maintainence I left it last week thinking it was just that and would be back I have tried again tonight and getting the same message? Whats going on? I have deleted app rein...