Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
We've teamed up with Airtime Rewards to give you a chance to win £100 credit towards your EE Mobile bill. With Airtime Rewards, you get money back every time you shop in-store or online at over 150 retailers. Then, when you're ready, you can use...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Let your favourite retailers help you save money on your EE monthly mobile bill or credit for your pay as you go account. > No sign up or monthly fees. Secure. Simple.> Available on Pay monthly & Pay as you go. Starting is easy, sign up throug...
Hi,Just wanted to leave a bug report that in the device repair tracking area (https://devicerepair.ee.co.uk/tracking), any link to a document leads to a 404 page. If you need any more details feel free to ask.
I’ve received 2 new payg SIM cards on subscription. - I paid £15 for each subscription. They both arrived with £10 credit each. - I can’t link my sims to EE via website or App can someone please help
The EE app has gone so beyond bad it's ridiculous. Every update they push out seems to make it worse. Constantly crashes, doesn't show current stats for data and usage it ALWAYS says there's a technical issue and unable to show info. I've already sai...
Live chat still not working for me on iphone or iPad - I’ve tried every day for weeks but no box ever pops up - really frustrating
It seems like whenever you have an issue on EE. The only way to contact then is by phone calls that have nearly 30 minutes wait time. The app barely works, the website buttons don’t work and I seem to hardly ever be able to log in. This is supposedly...
Hi, how do I activate my 'My EE' account. I used to be on EE, and have just joined again. Now it says its deactivated and I don't know how to fix it.
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